Damian Jones is providing programme and project management to Sky to develop a web application to provide billing, customer insight, and product assurance; deprecating the existing CRM platform in the process.
Damian Jones Consulting offers independent consultancy services to multi-national corporates and SME's. With a rapidly changing business landscape, it is necessary for businesses today to establish their brand as the best in the market and at the same time transform their systems to support and launch new services continuously across multiple channels of communication.
Strategic planning and client support in major business development initiatives, including strategic review, contract negotiations, and technical evaluation.
Damian Jones assists clients in preparing for major organisational change or project implementation; helping maximise returns and minimise risk by using a depth and breadth of experience in Telecoms and IT. We work to understand the business requirements, and tailor the approach to deliver the programme or project.
Damian Jones was engaged by a leading energy supplier within a business transformation programme for residential customers and small businesses. The business operates five customer contact centres and receives up to 18,000 calls in the busy hour.
Red Hot Property.co.uk are a rapidly expanding firm of estate agents who provide a dramatically alternative approach towards marketing and selling a property. Damian Jones provided technical and procurement advice for an infrastructure expansion project.
