Are you a consultant or advisor who finds yourself asking your new clients the same questions over and over? Are you a trainer, coach or health worker who is still sending out long forms for new patients to complete? Are you a specialist who finds yourself tied up on the phone with potential clients who just aren't suitable for the services your provide? Do you sometimes think the initial advice you offer could be better given automatically, by asking a series of pre-defined questions?
Gillian Epps, ICLP, Business Operations Director, Europe