“We Provide, Professional, Friendly And Flexible Telephone Answering And Reception Services For Small To Medium Size Businesses Across The UK”
Overview Of Our Company:
Your Office & PA offers telephone answering, reception and virtual office PA services to business.
We are not a call centre
. We are a professional team of PA’s who specialise in offering
Your Office & PA started its telephone answering service in 2007. At this time the company was owned by a large international marketing company. The virtual phone answering service was introduced to offer call answering and virtual office PA services to the network of marketing consultants across the UK, many of which were already using a telephone answering service but were dissatisfied with the “call centre” impersonal service they received.
By early 2008 Gordon Finlay, Managing Director, was asked to look at the potential of launching the Your Office & PA system to businesses outside the marketing consultants network. At this point Sarah Basey joined the team as a marketing and operations manager to work with Gordon to launch the business.
By November 2008 Your Office & PA was growing in customer numbers month by month. Gordon and Sarah felt that the company was being held back by its position as a small concern within a large marketing company. In December 2008 a harmonious management buyout took place and Gordon and Sarah took complete ownership of the company.
Here's How We Can Help You Solve Your Telephone Answering And Reception Problems
by calls that are preventing you from getting on with your work and growing your business?
Our receptionists will handle your calls just like they’re part of your company. Any
We provide
- Your receptionist will be there when you need her (never on holiday, on lunch break or off sick) and not a drain on your business resources when you don't. A truly hassle free solution
losing out on new business to your competitors
in your company name within 15 seconds
(in fact we guarantee this). We can transfer the call directly to you or take a message, ensuring that you'll NEVER miss out on a business opportunity simply because you missed the call
and offer a professional, organised image of your company to all callers?
. Your calls will be answered promptly and professionally, in your company name, by a polite and attentive receptionist. We’ll then take a message or transfer the caller to you straight away, without delay
"Excellent service that has helped save me £10,000 a year in staffing costs. I would highly recommend their service"