Having also worked for vendors, we can also advise during negotiations – we have a record of helping our clients to save large amounts of money.
Develop business scenarios which will test and illustrate the key enabling characteristics
Issue an RFI to medium list vendors which invites short responses to illustrate how their product will satisfy the business scenarios
Develop a workshop script based on the business scenarios. This will ensure that
Vendor demonstrations are framed in your own business terms, so that your participants can truly understand and evaluate what they are seeing
Consider not only the product and vendor capabilities but the impact on your organization.
Adopt a simple but powerful natural-language scale to rate accurately the likelihood of achieving an outcome with a given product
Rate the product openly with the vendor using the natural language scale. Allow them to respond to ensure that mis-understandings are eliminated.
A new system must be forged into the right shape to suit the business exactly. There are two essential part to this:
Plan the project to achieve the right outcome in the right part of the business at the right time
Commission, configure and customise the system
Projects often fail at the beginning not at the end. Good project design is key to success. Using the principles of goal directed project management we will help you properly scope your project to ensure it remains customer, people and organisation focussed. As professionally trained engineers we will convert your ideas into practical solutions and then work with your staff and suppliers to execute a realistic project plan.
We will help you design and deliver your project by establishing your key business objectives and then selecting appropriate technological solutions, not the other way round. We will also work to ensure your project is designed to suit both budget and time-frame. Our approach is to include people throughout this process – whether they be customers, staff or shareholders and to talk to them in plain English.
All this means that you can be sure your project is built on firm foundations.
It’s also good business. A good experience for customers leads to a positive brand association and increases the likelihood of repeat business. Internally, systems that provide a good user experience improve efficiency and communication, and allow more space for creative thinking and problem solving.
That’s where Thinkers can help. Removing complexity, clarifying and simplifying is what we specialise in. We achieve this by continually asking questions that put the user – customer, supplier or employee – at the heart of the issue:
the business’s needs. We can help you shine a spotlight on these needs in a structured way and then translate that thinking into tangible improvements. To do this we use both our technical and aesthetic skills in areas such as:
Experiences happen whether you design them or not. By paying attention to the user experience at all stages of a project you have the best chance of making sure it’s a good one.
Our key skill is to help you to think clearly, agree what needs to be done, plan it and then do it. We help you make things happen in and around your organization. All our efforts are underpinned by some common themes and skills.
are experienced, independent business and systems consultants.
We help you think clearly, choose what to do, and then do it.
We help you
