On-Site Connect offer tailored systems that can consolidate all your communication requirements into one complete solution. From initial planning, design, installation and implementation services through to support, Connect specialises in providing personalised solutions that cater for the needs, requirements and budget of your business.
We have a proven track record in helping customers identify the most appropriate technologies to address their needs, along with the capability to perform the integration and testing required to deliver telephony solutions.
We work with you to assess your business needs and help you choose the right solution for you. Because we are partnered with many telephony providers, our experienced staff can give a completely unbiased recommendation on what’s right for your company, from network connectivity through to service desk and support.
With a wealth of experience and knowledge, On-Site Connect will recommend the best connectivity for your call usage to ensure all call traffic is clear and reliable. Onsite Connect will also manage the changeover from your existing provider so you have no loss of business and the transition period is as smooth as possible
On-Site Connect’s award winning engineers will install your chosen solution with the minimum of disruption to your business
With support, maintenance and training as standard, you benefit from a holistic approach to business communications.
Small Business Communication Solutions
Efficient communication within your small business is more important today than it’s ever been.
Keeping your company’s employees connected to your customers and to each other becomes paramount as the speed of business continues to move faster.
The great thing about every small business is its ability to be quick and nimble – to quickly respond to new and changing customer needs in efficient and unique ways that your larger competitors simply can’t do.
We believe that each business and its requirements are unique, so we work with you to obtain an understanding of your business phone needs and help you decide on the most efficient and effective communication system for you.
We have a range of solutions to revolutionise your business
Business communications are critical to your success.
Connect is passionate about helping medium-sized businesses grow. We enable that growth by helping businesses such as yours better communicate and collaborate with their employees, partners, and customers—anytime, anywhere and on any device.
When looking for a solution for a mid-size business that supports between 26 and 150 users, you will want the value of a business phone system with the features designed for large enterprises, but at a price you can afford. Investing in your office communications system is an investment towards the success of your business. You want a phone system with a low TCO (Total Cost of Ownership) and a high ROI (Return On Investment). Most of all, you want a system that can grow with you as your company grows.
Be a more agile Business
Our flexible infrastructure helps you adopt new technology as your business grows and responds to changes in your sector. We help you reduce the complexity of managing your business communications, with clear cost visibility and control.
We help your people work smarter and collaborate better. We give them powerful tools and a flexible approach that will make them happier, more engaged and more productive.
Make customer and employee interactions easy, natural, convenient, and productive—anywhere and anytime.
We have a proven track record in helping customers identify the most appropriate technologies to address their needs, along with the capability to perform the integration and testing required to deliver complex solutions.
Connect has vendor-certified specialists completely conversant with the function, capabilities, performance and implementation of a broad spectrum of partner products, thus ensuring a tailored solution that incorporates best of breed systems from our portfolio.
We take a pragmatic approach based on a listening-customer-partnership; this helps us to devise a bespoke requirement-specific solution. An approach underwritten by technical ability, flexibility of thought process, accessible resources and total dedication to customer satisfaction.
Our service centre has advanced call logging, management and SLA tracking systems, which enable us to provide the fastest possible response.
We offer a range of cost effective support packages designed to provide the full capabilities required to address your needs from remote support through to a fully managed service. All contracts are supplied and delivered to clear and measurable SLA’s designed to ensure you can fully focus on your business.
To keep your voice communications running smoothly, On-Site Connect delivers high quality maintenance services that helps improve the management of your communication solution and provide peace of mind that someone is there to support you and your systems.
Our team of engineers are experts in their field across a wide range of Telephone Systems and Services. Regular training programmes keep them up-to-date on all the latest technology, products and services.
Not only do our engineers provide great service from installation through to fault resolution but our customers also receive a courtesy follow up call after each visit, to ensure service excellence was delivered.
Of course, the telephone system maintenance support we provide extends far beyond mere fault repair. Around the clock, we are here to provide constant support and maintenance for every customer – ensuring a business class telephony solution that works exactly how you need it to.