Contact Consulting enables organisations to access a range of skills, expertise and experience based on our extensive work across the public, private and charitable sectors
Development of specific tools, guides, products and services to support the commissioning environment
Developing commissioning plans, including for complex service redesign
“The States of Jersey Health and Social Services Department procured Contact Consulting to lead a review of its Mental Health System and co-produce a Mental Health Strategy. The period of work lasted approximately one year starting in April 2014. Contact Consulting planned and delivered a series of different participative events using various methodologies and engaging different stakeholders within the mental health system. Contact Consulting delivered each element of the review on time and to an extremely high standard. I would have no hesitation in recommending Contact Consulting.”
Nigel Appleton is the Executive Chairman of Contact Consulting, a specialist research and consultancy practice he originally established in 1995. The focus of his work is at the intersection of health, housing and social care; with a particular interest in the housing and care needs of older people and in services to enhance the independence and quality of life of disabled people and other vulnerable adults.
Steve Appleton is the Managing Director of Contact Consulting. He has over twenty-five years experience in health and social care. He originally trained as a social worker and worked with adults with learning disability, older people and subsequently specialised in mental health. His experience is comprised of operational, strategic and development roles in local authorities and the NHS.
Mental illness affects approximately one in four people, and remains the cornerstone of the work Contact Consulting specialise in. We aim to inform whole system service redesign, advise organisations post-incidents, and bring best practice to this challenging area of clinical care. We provide national input on the commissioning landscape and have several
