Hi, I’m Gail Harrison and I established Learning Excellence in March 2007 following a really interesting and varied career in the Travel & Airline Industry and the Legal Profession. With over 20 years’ experience in a variety of different roles spanning Customer Service and Operations, Sales & Marketing, Purchasing and the Learning and Development division of Human Resources, I have a deep level of knowledge, experience and expertise in the areas of Management and Leadership development, Behavioural Change, Change Management and Coaching.
I am passionate about helping teams and individuals navigate personal and professional change effectively so that ultimately they achieve what they want in the most authentic way possible.
Being a very pragmatic individual myself, it’s really important for me that my workshops and 121 sessions make a tangible difference so I take a very practical down to earth approach, helping people to discover solutions which work for them.
I spend time with each customer upfront to understand needs, desired outcomes and preferred approach. If I can help I will make recommendations and we can work out the best way forward. If I don’t think I can help, I’ll be honest and tell you and whenever possible I’ll make some suggestions around what I think you need and who might be able to help you.
Provide tailor-made skills and capability training which enhances leadership effectiveness
Offer insights into the challenges of change and provide tools, techniques and skills to overcome the obstacles along the change journey.
Help people see the change opportunities which they can harness, becoming masters of change rather than slaves of it.
Provide ongoing coaching support to help embed learning and ensure sustainability of chosen solutions.
“Very experienced, engaging and enthusiastic . Particularly flexible to the different needs of individual trainees. Useful advice given to help improve our skills.”
To see some of the areas of business that we specialise in, please use the following buttons.