Lazy Susan was founded in 2007 by business owner, Michael Scott, literally from his garden shed.
After much searching, product testing and deliberation, Michael found a range that exactly fitted the bill and then launched Lazy Susan Furniture in March 2007. Since then, thousands of metal garden furniture sets have been successfully delivered, and our metal garden furniture range has greatly expanded.
Michael's passion is to offer exceptional customer service and deliver a superior product at really great prices.
After around 15 months the business success required Lazy Susan to leave the garden shed and move to larger premise on a Farm in nearby Chilgrove nestled in the South Downs between Petersfield and Chichester. Sales grew from around 200 sets a year to 500 sets and then more than 1000 sets and 7,000 chairs in 2011
Lazy Susan exhibited at many Garden Shows in the fist few years including Surrey County Show, RHS Malvern Spring Gardening Show, Suffolk County Show, Edenbridge and Oxted Show, Newbury Show, Stansted House Garden Show, Midland Game Fair, and Parham House Country Show.
Our first website cost £1,000 and was launched in 2008, it was such a success that we upgraded to a new site in 2009. The requirement for further staff was evident and a local graduate David Bryant was hired. David came in to structure the site expansion and oversee business development with Michael. In 2009, the business doubled sales and continued on this trajectory into 2010.
After completely filling two barns with stock, it became clear that a substantially larger warehouse was needed, and that it would make great sense to lease this space from a Transport Company.
So, in 2011, Lazy Susan moved to their current location in Chichester, where we have over 8,000 sq ft permanent storage space and the facility to use an extra 10,000 sq ft during the peak season.
The company is a modest, family business with a small, highly motivated and dedicated team of staff whose primary objective is to deliver outstanding customer service and a quality product at really competitive prices.
As a direct result of our small team's focus on exceptional customer service, Lazy Susan have received more than 1,200 customer reviews in the past 24 months and our rating is a fantastic 4.8 /5
We are also really proud of the 600 customer photos that have been sent to us in the past couple years and you can see these pictures all over our website.
Due to that really wet summer in 2011 it became obvious that it was a little risky to wait for the British summer to arrive , so we launched a French website in July 2012. Business in France was quite good so we decided to try a site in Germany which went live in March 2103
We bought a set of garden furniture from Lazy Susan last year summer (2017). After few use of the chairs we won't happy with the type we ordered and contacted the department if there was anything they could do? After much discussion with one of their assistant (Mr ***) we came to an agreement on changing the type of chairs that we had. As the weather is not great at the moment the chair are not out of their boxes yet but we had them delivered. The customer service we received was astounding and extremely professional at all times. We would recommend the company to anyone wanting to purchase. The products are well made and very study. We will be ordering many more pieces once we approach summer. Thank you very much for all your assistance and you (Mr ***) are a credit to the company.
I am totally pleased with my experience of ordering and receiving the bistro set. I was a little worried as I hadn't dealt with Lazy Susan before but my set arrived as promised and I am delighted with the style and quality of the set.
This is where you will find our best deals on items across our entire product range. Ex-display models, mostly used only in photography for our website, are offered to you at fantastic prices. Stock is limited so grab it when you can!