Wireless Service Management was founded by Andy Fox in 2007. With many years experience in the Service Management industry, Andy was Managing Director of a busy Fire and Security company where he oversaw 20 field engineers using a typical PDA solution from one of the leading providers before setting up WSM.
WSM was born out of the frustration with the existing solutions for Contract & Service Management. Andy discovered quickly that the new technology offered by digital pens could be harnessed to greatly improve the life of service management companies, as many were burdened by unhelpful technology.