At Touchpoint Change we focus on one thing - helping you transform your business.
When you are defining strategy, delivering change, developing your people or streamlining processes, Touchpoint Change gets results. The outcome is efficient service delivery, excellent customer service, effective leadership and everyone aligned as you journey towards your organisation’s goals.
consultancy. Whatever path your business is on, we offer our insights and hope you benefit from our hardened experience. We provide the leadership and tools to encourage and equip your people to transform the work they do.
First we seek to understand you and your business. Then we construct a solution that does the job in line with your timescales and budget. We do not pre-package our service but provide experienced practitioners who focus their efforts on the issues that matter to you. We do this via consulting, facilitation, training and coaching. To get the changes bedded in for the long term, we also offer interim and permanent managers through our recruitment arm, Touchpoint Talent.
Talk to us about your current challenges and take advantage of some free advice. We’ll be happy to get to know you and hope to help you on your journey.
James Crawford, Director, Touchpoint Change consulting.
Marina Turner, Touchpoint Change coaching.
Martin Morris, Touchpoint Change strategy.
Touchpoint Change Consulting - helping you transform your business ...
Consulting Director. James is a Consultant, Interim Manager and Trainer specialising in programme management and business change. He has managed change initiatives of up to £80m in the private and public sectors, built change teams, developed methodologies, delivered training programmes, chaired conferences and supported high tech start-ups.
James leads all areas of change from strategy to change design, delivery and trouble-shooting. He has been a Director of Touchpoint Change since 2008, leading the consulting business. Mobile: 0777 55 90192.
, Touchpoint Change strategy. Martin has extensive experience of developing organisation and information strategies and shaping transformational change. This has been delivered within the utility, financial services, outsourcing and pharmaceutical sectors. Martin has advised a number of organisations on their change strategy and performance improvement, ranging from international organisations to healthcare start-ups.
, Touchpoint Talent Director. Jayne is an experienced recruitment professional with over 30 years in the industry, 20 of which have been in Director roles. She has successfully sourced thousands of candidates and led recruitment teams in many sectors. She has set up new functions, trained and mentored staff and led recruitment business turnarounds. She is based near Bristol.
Helping you transform your business ...
