Project managed the development and implementation (across Europe and the USA) of a customer service software application for a leading FMCG company
As a Fellow of the Chartered Institute of Logistics and Transport (and former Chairman of the Institute’s Manufacturing Logistics Forum), Richard is often sought out by logistics companies to help with their productivity improvements. But his experience extends into financial services, healthcare and pharmaceutical, food and drink, manufacturing, retail, service and the public sector. Richard is also a Fellow of the Institute of Operations Management, and a Member of the Institute of Management Consultancy.
Richard holds a BA (Hons) in Decision Making and Organisational Management and a Post Graduate Diploma in Systems Practice. He is a Six Sigma black belt; a Prince2 Project Manager accredited practitioner and has a Certificate of Professional Competence (CPC) in National Road Haulage. Richard’s IT experience includes: MAAPICS II MRP Manufacturing Software; LS/400 Manufacturing & Distribution Software; CONTROL:M ERP Software, all supplemented by a comprehensive range of Microsoft Applications
Process Chain uses proven business methodologies and hands-
on expertise to help businesses fulfil customer demands, meet targets and grow. Using Lean, Six Sigma, Prince and other tools, we appraise all your processes objectively and define workable improvements. And we re-
Process Chain efficiency enhancements will fit your organisational culture and help you achieve ongoing, sustainable performance improvements. Our processes are designed to meet the varying demands of private and public sector organisations.
Lean organisations focus on business processes that add value for customers.
Six Sigma aids continuous improvement through a better understanding of customers’ needs and business processes.
Process Chain provides results-
driven consultancy, leaving you to get on with running your business. You’ll find our strategies are pragmatic and easy to implement – and the effects are immediately beneficial (and measurable).
Independent business consultancy support, interim management, project management and training in Northamptonshire, Leicestershire, Bedfordshire and across the UK.
Providing independent business consultancy support, interim management and training in Northamptonshire, Leicestershire, Bedfordshire and across the UK
making your resources grow
