All the advice you need. All the products you want
At Lifelong Healthcare our mission is to help you find the right products to improve the demands of day-to-day living that you face. Call into our Surrey based shop where you will find an extensive range of products and informed, experienced and friendly staff.
Lifelong Healthcare have an extremely wide range of experience with all equipment and comfort needs including nursing care.
Lifelong Healthcare Limited
To attempt to simplify what appears to be a complicated system, we have put together this guide that we hope helps you understand who is and who isn’t eligible to claim VAT relief on disability aids available to buy on our website.
Charities – simply provide your charity number.
What proof do we need to provide?
Incontinence products are zero rated for personal use. Only if you are buying a larger quantity of incontinence products, we will ask you to complete a simple form.
The above information can be provided during the online checkout or if you order by phone or post we will send you a form & a freepost return envelope asking you for the above information. All this information is collected over our secure connection and we keep it completely confidential.
VAT Exemption only applies to certain items; these are items which have been designed to be used by someone who is chronically sick or disabled. Examples of such products are Bath Aids, Bath Lifts, Mobility Aids, Toileting Aids, Wheelchairs, Magnifying Glasses & many more daily living aids and care equipment. If an item is displayed as ‘Available VAT Exemption’ or the price is shown “with VAT Relief” on our site, and you are eligible (as above) then you are entitled to buy these products with VAT Relief.
Incontinence products are zero rated and you will only be asked to tick a quick declaration if you are buying larger quantities – this is to confirm they are for personal use or being sold to a charitable institution. However, this relief does not apply to any supplies made to or for the NHS or non-charitable nursing homes and hospitals or other similar institutions.
If you do not complete the VAT exemption form during Checkout, or you are not eligible for VAT relief, we are obliged to charge you the full prevailing VAT on the whole of your order.
Not all products are eligible for VAT relief, so we are obliged to charge VAT at the prevailing rate for those products that are not VAT exempt, even after you complete this form.
We can help make life more comfortable
Thank you for visiting the Lifelong Healthcare Shop! We offer great value-for-money on our mobility aids that are for the benefit of elderly people as well as disabled adults and children. We supply everyone from the NHS to people living with disabilities at home. We began by working with Care Associations to help care homes save money and now we’re bringing everybody the same savings and benefits as they continue to enjoy.
If you have reached that point in life when getting upstairs takes a little longer, you have to plan your route before you go out and need to be extra careful in the kitchen and bathroom, then Lifelong Healthcare’s knowledgeable team are here to help.
For people with disabilities and for seniors our shop has everything you need to help you tackle those every day challenges.
The team at Lifelong Healthcare Ltd have extensive knowledge of the range we sell and genuinely care about finding the right solutions for you . They will find the best products for you at affordable prices.
We are here to help!
