Founded in 2006 by three ex BMW main dealer employees BNTec is designed to provide a personal , effective and affordable alternative to the dealer network or locally for example BMW’s “BMW Stratstone Hull” for the service and repair of BMW + MINIS and other German cars.
When you entrust your pride and joy to BNTec you will deal directly with one of the owners of the business, Paul Nicholson , Lee Davey and Kevin Appleyard who treat every car as if our own , we talk to customers about individual concerns and listen to their thoughts and opinions.
Mission Statement
We are committed to achieving this through customer focus. The key to our continued success lies in the close relationship we build with our customers in order that we respond to their needs and requirements providing effective solutions.
We are committed to the people who work for us and focus on developing their individual skills through industry leading training and development programmes. We aim to motivate our staff members by rewarding them for helping us achieve our business goals.
We are committed to providing modern functional facilities at our premisis. The site will meet the needs and standards our customers deserve and expect. We will continuously work to improve our working environment for our staff and our customers.
We are committed to deliver quality in every aspect of our service delivery.
As the region’s leading firm of chartered accountants we pride ourselves on never being late for an appointment so it’s vital our vehicles are as highly tuned as we are and serviced with the minimum disruption to our busy working schedules. On each of the above occasions your team picked our cars up, gave us courtesy cars and dropped the vehicles back off at a time and place to suit us (not you).
Despite the above and the fact that your mechanics are so highly trailed you only use original parts, the price of each service was extremely competitive and you rang for permission to change a tyre when you noticed the tread was illegal. I can confirm i would have no hesitation whatsoever in recommending your company to friends, clients and colleagues alike.
In today’s competitive environment, businesses need to differenciate themselves from the norm. There are quite a few local service dealerships which provide at best an average service, and more normally, a poor service. It’s good to deal with a service organisation who believes service applies to the customers as well as the car.
I would have no hesitation whatsoever in recommending BT-Tec to others, and i shall be recommending you to others in my business. Many thanks for great service.
I appreciate that it isn’t the easiest car to work on and in recent weeks seems to have developed a wicked sense of humour, but i just wanted to tell you how easy you make it to do business with you. I was able to swap over cars with you and arrange a convenient time to swap back after the work was completed with very little hassle to me and my business.
Many people know how busy i am, and to provide this level of service to me was a great help and i have no hesitation in recommending your services to my friends, family, contacts and associates.
