Our philosophy is based upon doing the best for our clients and if we can reduce costs, offer improved levels of cover and provide a great level of customer service, then this is what we must do. We believe that the harder we work for our clients, the more they will want to continue working with us and this approach has driven us for over 35 years.
We’re still a family-run business and our hand-picked and close-knit team, some of which have been with us for over 20 years, focus on building good relationships with our clients, understanding their needs and finding them the best value products. At R Todd, we will take the time to explain clearly what you are and what you are not covered for and will always look to offer you the best cover at the best prices at the first time of asking.
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We have a reputation of being totally focused on identifying the best value insurance products in terms of price and cover; an approach which is supported by having a client retention rate of over 90%.
If you are looking for an insurance broker that pro-actively works hard for you as a matter of course to help protect you and/or your business, then R Todd Insurance Services is a company with the necessary experience and expertise you can rely on.
It is our intention to provide you with the highest possible level of customer service at all times. However we recognise that things can go wrong on occasion and if this occurs we are committed to resolving matters promptly and fairly.
