All vehicles are supplied to the customer specified and licensed for the relevant taxi licensing local authority and come with full insurance cover and roadside assistance. CCC provide licensed vehicles nationwide, matching vehicles to the requirements of over 370 local authorities.
Established in 2003, Central Cab Care is now one of the leading taxi credit hire companies in the UK.
CCC is a taxi credit hire provider to the insurance industry. Using this experience and our extensive fleet we are able to offer support to insurers and others in the industry. Including those who need to cross hire our vehicles to satisfy their own clients.
In simple terms, credit hire is offered when there is no doubt as to liability or where we are confident that the circumstances of the claim mean that we will be able to recover the cost of the taxi supplied.
If the vehicle is safe and drivable the hire will only be for the period during which repairs are actually being undertaken. In these instances, we liase closely with the taxi driver and the vehicle repairer to ensure that the credit hire is provided seamlessly alongside the repairs, making sure that the driver is able to keep on working.
Arrangements are in place between the Association of British Insurers and credit hire companies, including CCC, for the provision of replacement vehicles to innocent parties, this agreement is known as The Credit Hire Protocol or General Terms of Agreement (GTA), which is a voluntary non-binding agreement. CCC is party to this arrangement and is a Tier 1 credit hire provider.
We are a taxi credit hire provider to the insurance industry.
ABI 1st Tier Provider
CCC usually recover the costs of hire from the at-fault driver’s insurer once the claim is settled. CCC is a Tier 1 credit hire provider.
Central Cab Care
We’re a passionate team, creating a strong and well diversified business. We understand insurance and the intricacies of the niche taxi credit hire sector. Our aim is create excellent business relationships through providing a first rate service to insurers, brokers, partners and to our taxi clients.
As experts in our respective disciplines, we’re all working towards CCC’s vision of becoming the most respected taxi credit hire business in the UK.
Norman spent 14 years building his experience in business at director/managing director level before taking up the position of commercial/marketing manager in a large law firm. During his time with the law firm, Norman was responsible for developing systems and procedures for professional quality accreditations such as PMS/Franchising/Investors in People.
Turning his focus to RTA work, Norman also had a hand in developing a number of companies aimed at providing support services to the Law Firm itself and associated solicitor panel.
In 2003, putting all this experience into practice, Norman established Central Cab Care to specialise in the niche “taxi” sector of the credit hire industry. Today the business is a leading national specialist provider.
Norman takes an active day-to-day role in the business, but when he’s not at work he can be found spending quality time with his family enjoying traditional jazz music, cycling and green-laning.
With a very valuable 21 years of experience in the Insurance broking and Taxi Insurance sector, Spencer teamed up with Norman Hughes to form ‘Central Cab Care LLP’ in 2003. Incorporating in 2005.
With his industry knowledge Spencer has been instrumental in building Central Cab Care into one of the UK’s largest national plated vehicle providers.
As a key decision maker, Spencer takes an active role in the business taking particular ownership for fleet sales.
Outside of the business Spencer is a keen Aston Villa fan and Season Ticket holder, he also loves to attend live music concerts. A true family man, Spencer enjoys travelling and spending time with friends.
Marie’s strong and varied experience with one of the country’s largest accident management companies made her the obvious choice when Norman and Spencer were looking for someone to help manage the business in 2004.
Joining initially as Sales Manager Marie’s progressive position in the company means she has held a number of positions including Operations Manager and General Manager. Today, as Operations Director Marie takes an active role in Central Cab Care's business growth and strategic planning.
Marie heads up operations putting her specialist experience into practice by delivering leadership and management with responsibility for the day-to-day running of the business.
Prior to joining Central Cab Care Shaun worked for a large insurance company fulfilling a number of roles including Group Business Development Manager. Shaun’s experience includes glass, the broker market, credit and intervention hire and FNOL.
Shaun joined Central Cab Care in June 2016 to oversee the growth of the business across all sectors of the credit and intervention hire arena. He also has input into business strategy providing support for new projects working closely with the senior management team. Shaun has a strong focus on business partners ensuring we understand their business strengths and is fully committed to their needs. As a part of the senior management team Shaun is integral to Central Cab Care’s future growth and business development plans.
