TrustMark is the only Government Endorsed 'find a tradesperson' scheme. As a ‘not for profit’ social enterprise, we pride ourselves on continuing to invest in TrustMark, supporting the Scheme Operators and its Registered Firms to improve consumer protection.
We work with the industries to support firms in the delivery of effective and efficient services to the consumers in and around their homes.
issued by the Government’s Department for Business, Energy and Industrial Strategy. As the only licensed scheme we work closely with Government to continually look for ways in which to improve consumer protection. Our goal is to achieve a position where
consumers can engage firms with confidence to undertake work that is of high quality, protected and at the agreed costs.
We look to work with the all the industries in and around the home and remove the rogue traders to build consumer confidence and increase opportunities for quality firms.
TrustMark is overseen by a focused Board of Directors with expertise in consumer protection and service delivery from firms. The Board supports the delivery of the business through the operational activities of its team and the engagement with Scheme Operators across many sectors of business.
The TrustMark Scheme delivers quality firms through its licence agreements with Scheme Operators and Registered Firms. Our Scheme Operators and Registered Firms commit to meeting the requirements of the TrustMark Core Criteria, which are reviewed and updated annually.
Our communication channels cover many styles to ensure that we engage with the consumers and the firms. The growth of digital and social media now allows greater engagement, quality messages and information at your fingertips.
TrustMark is the only Government endorsed standards scheme for trades in and around the home. Registered Firms gain accreditation following thorough vetting and on-site inspections completed by independent, qualified inspectors
Tradesmen / Firms
Secure more business for your firm through our accreditation
Have your own business profile on our website with your contact details
In short, no. Registered Firms ranged from sole-traders to household names. We suggest that you get a minimum of three quotes for any work that you are thinking of getting done. You can use the email facility on the search results page for the Registered Firm to request quotes or get questions answered.
I’ve been recommended a firm that is not TrustMark registered – should I use them?
Not all non-TrustMark firms are rogue traders! However, using a TrustMark firm should give you the confidence and peace of mind. Qualified inspectors carry out the on-site inspections and the Scheme Operators ensure that all the right checks have been carried out and should things go wrong, there are processes in place designed to make reaching a positive outcome as pain free as possible.
Registered Firms cover a whole variety of trades for works in and around the home. To find the right trade for the works you need doing, you can look at the ‘Core Trades’ below and the trades that are covered under them:
When employing a TrustMark tradesperson, check that they are listed for all the trades you are asking them to carry out. Our website will show this information when searching for a business.
We recommend getting at least 3 quotes for comparison - but don’t just go with the cheapest, consider your ability to communicate with the firm and their quality of work.
Vet potential firms on Google
Use good old Google to research the firm. A simple internet search on the company name may yield interesting information. Check Companies House information if applicable, check the company’s website and their accreditations they may claim to have, check their trading history and any County Court Judgements they may have been awarded.
For smaller projects you can use our free app which will help you ask your tradesperson all the right questions. Search for
TrustMark is a company limited by guarantee and a registered Social Enterprise. It was established in 2005.
TrustMark operates under licence from Government with the support and involvement of a wide range of trade and non-trade related organisations and individuals, all of whom have a common desire to ensure the effective functioning of the repair, maintenance and improvement (RMI) sector in the UK and the empowerment of society and consumers to find reputable tradesmen and firms in a highly fragmented market, in order to reduce the risk of consumer detriment. All these organisations (even competing bodies) come together in TrustMark because of its Government-endorsed standards.
TrustMark’s bold vision is for a future where rogue traders are effectively eliminated from the RMI sector because of the widespread recognition of TrustMark as the quality mark to look out for, because of the extent of industry support and take up, and because the consumer will always choose to use TrustMark registered firms.
