Dever Software is a software design company with offices based near Cullompton, Devon & Micheldever Hampshire. We are a dynamic company with specialist knowledge in software design within the Chauffeur, Limousine and private hire industry. Our highly skilled staff have a wealth of knowledge and experience in designing and building professional, robust software solutions.
As an established company we are flexible and reactive to our client’s specific needs and requirements, enabling us to offer a much more personal service.
Company
As our business grew, it became clear that the most practical way forward was to move over to an online database. As anyone in the Chauffeur / Private Hire sector knows, your booking system is the heart of the business and the single most important piece of software that you’ll use. Moving over from a robust system that you’ve used for years is a very big deal; it certainly gave me lots of sleepless nights whilst mulling over my choices! The system I was using was good, but they have no plans to create an online database. So my choice was simple, change the software or change the way we work.
Firstly, I really liked the fact that Dever offered the 2 month trial. During this period we kept our other system going whilst we really looked at what the system can do. Over and above the straight forward booking, we all probably have ways of doing things or have clients who want information in a particular format. It seemed that I was constantly on the phone, saying ‘could you do this, or that…etc’ Not only did Mark get back to me almost straight away, he would adapt, add and change things really quickly to suit my needs, sometimes in less than a couple of hours.
I am delighted to say that I now have a system that is clean and modern, very easy to use for anyone used to Microsoft office ( everyone? ) and for me the most important thing, someone at the end of the phone, who is always helpful and accommodating, can answer my questions in plain English and who I am confident in.
Barnes Corporate Travel Ltd
Thank you so much for being so efficient and responsive to my booking requests from this morning, it is really appreciated. I also feel the need to commend you on your booking confirmation details. To know which driver will be doing the collection, his name, mobile number and a picture is very impressive!!! I think I will be using you a lot more!!!
We have been using Dispatch software for over 2 years and have found the system genuinely simple to operate. Dispatch works extremely well for our business, providing a complete package, reducing our workload dramatically. As a small business, the time we have gained has been invaluable. Support and development of the system is excellent with extremely fast response time, which is a real advantage.
