MNT have a unique to analyse our customer base and develop strategies have shown us things about how to approach our customers that we never thought of. Their ability to think out of the box ensures we have and will keep using them for years to come.
This is a fundamental part of gaining customer insights and making people feel more valued. The more valued they feel the more they will trust a business and ultimately the more they will spend.
Time and time again we see that many business that come to us are still not able to ask this simple question as often as they should and they have no prediction of when a customer needs more of something that they already use, resulting in business being lost.
Marketing is not just a function, it is the whole business seen from a customer’s point of view
This is also our philosophy and our business is about growing your business; in fact, we see ourselves as an extension of your existing marketing plan and an integral part of the customer journey.
To do this, we spend the time to understand how your business works, how your marketing works and performs as well as an in-depth analysis of your customer purchase history. Once we have completed the analysis we sit down with you and discuss the plan and advise on how we can add additional revenue to your existing customer base.
Majid and his team at MNT have allowed us as a business to focus all our energies and marketing spend on generating new customers with the peace of mind that once they make their initial purchase they are in good hands.
Who We Are
My name is Majid Munir and I am the MD of MNT Limited. I am passionate about building a business that continually helps our Clients’ customers to stay loyal to them.
Regardless of selling products or services if you can make a customer happy, keep in regular contact and offer them something by phone more than they would get from a machine or an order line, then your customer will stay happy, educated and with you for many years to come. They will look forward and be happy, and dare I say, expect your friendly phone call to reorder or find out about the latest product/service you think will be of interest to them.
I am and will be your main point of contact, unlike the other companies I won’t see you for the first meeting then pass you to an ‘account manager’ I will take the time to find out everything I need to know about your business… I will perhaps suggest certain strategies’ that you may not have thought of, I will only charge you if you are happy to be charged, that’s my promise to you.
For over 10 years MNT has been perfecting the art of customer engagement through targeted outbound marketing activity and we consistently deliver additional revenue for our clients.
Every business we work with has their own account manager that builds a dedicated team of advisors, this team represents your company as if they were your employees. Your brand core values and tone of voice are all absorbed, ensuring your customers have a seamless continuity of service.
To find out how MNT can make a real difference to your business and drive additional revenue every day of the week, call us, email or chat online.
MNT conduct outbound campaigns to existing customers and through a process of good customer service, great product service knowledge, sales ability we keep your customer buying more from you over a longer period of time. Our aim quite simply is to increase the spending power of your existing customers in addition to your direct mail and email strategies.
Enhance loyalty – lock customers into your products and services.
Long term repeat business