We have a particular pride in our reputation for quality, reliability, service, and value, and recognize the customer is the fundamental element of our business from initial contact to after sales service.
Quality of materials is always in the forefront of our purchasing of products, suppliers as DuPont, Axzo Nobel supplying us with Agricultural and architectural powders manufactured to a extremely high standard.
We endeavour to understand and be responsive to our customers’ requirements, and constantly strive for excellence in all aspects of our business, and dealings with the trade and private clients.
Please feel free to call if you have experienced any problems with us or you just need to talk through a project you have in mind. We are here to help you so go ahead and pick up the phone and call us on 01621 841100.
We are a family run company dedicating our time and effort to the individual client….
WE ONLY USE THE VERY BEST POWDER COATING PRODUCTS
With customer needs paramount we offer an overnight collection and delivery service (subject to weight) and payments made by any major credit or debit cards, or a 30 day company account can be set up (subject to status).
The latest Aqueous degreasing cleaning system from Vixen Surface Treatments that is a vital stage of the paint process, ensuring the services we provide is one of the best you would expect from a quality coater.
The machine also provides us with the capability to supply Phosphate coating to Defence Standard 03-11
The phosphate process helps to further protect metal products and gives a good etched surface for any paint system with excellent adhesion properties.
• Unless escorted by a member of staff no members of the public or sales representative will be allowed to enter any part of the MSB works premises, if you enter without permission it will be at your own risk. The showroom is the only part of the building members of the public or visitors are permitted.
• Extra work may be required to complete the job to a satisfactory finish. MSB will normally with permission of the client carry out such work; in the case where the client cannot be contacted then MSB reserve the right to carry out such further work and the client will be charged to complete the said work to a good standard.
• Marine work shall only be covered by any guarantees provided the parts or vessels are maintained and cleaned every 2 weeks, any damage to coated parts will render any warranty null & void. Marine work will only carry up to twelve months warranty unless otherwise agreed at the time of order/purchase.
• The product/ items will be cleaned and polished with a good quality non-abrasive polishes as above
• Parts that cannot be reached by our process will not be covered, suitable measures should be carried out by the client to cover/ protect parts by using,. Wax oil of similar product should be employed.
• Every care will be taken with clients products and MSB will endeavour to carry out work to the client’s satisfaction.
• Reckless use/ lack of maintenance/ cleaning of refurbished work will null & void any agreements made with Maldon Shot Blasting and the client or agent, the product must be for its original purpose.
• This normally happens with corroded materials and or poor castings or where corrosion has eaten in to the material. There is no real remedy for this except to allow the product some time to degas under heat in our curing ovens, this does may not work and if this is the case the only alternative with this problem is to wet paint the product. Again, this will reflect in the costs, as the process can be labour intensive.
By using the best materials available along with skilled & dedicated experienced technicians, so you can be assured of a long product life.
We are aware MSB are not the cheapest around and never will be, but by paying for the quality work over lesser coaters it does have rewards & dividends in the long run.
No abrasive products as such as T cut.
Cleaning with products that contain ethanol or any other products that will degrade painted surfaces.
Only covers our recommended products.
if you return your items we have previously worked on or experiencing problems , we will endeavour to help where possible – regardless of the problem or cause and indeed should the items be of our warranty period. We will be happy to help.