All of our products are delivered free of charge and dispatched the same day. Place your order today and you are 99% sure to have your printer cartridges delivered to you by tomorrow. We have a few delivery options available. If you want your inks and toners guaranteed next business day, then Next Business Day Guaranteed is available. Just select appropriately in the checkout.
At Ink n Toner UK we understand that things don’t always go as planned. You might make a mistake while ordering HP toner cartridges or you might not be completely satisfied with the compatible ink or toner cartridge purchase. That is why our service is 100% risk free. If for any reason you are unhappy with any products our returns policy ensures a 100% refund (see Terms & Conditions) – there’s no hard feelings.
Customer satisfaction is our top priority and we welcome constructive criticism and encourage customer interaction via e-mail, chat, and phone. Allow our first class customer service to handle any unlikely issues that you might face. Once you are satisfied with the transaction you can share it with the world through an independent feedback company called eKomi to leave positive, neutral or negative feedback. However if you are unhappy with something, simply speak to an advisor about any printer cartridge related issue through online chat. We will certainly do our best to find the right solution. Thank you for your business and we hope you have a pleasant shopping experience with Ink n Toner UK.
Company Number : 05280617
All orders received up to 4pm are despatched on the same day as long as the goods are in stock. If you selected the free super saver delivery option your order is despatched by second class post and you can expect to receive your delivery within 2 - 4 days. If you selected the immediate despatch option and paid an additional £1.99 then you will receive priority over the free super saver delivery option and your cartridges will also be sent by first class post. You can expect to receive delivery within 1 - 2 days. If you selected the guaranteed next business day option and paid an additional £4.99 then your order will have been sent same day for guaranteed next business day delivery.
If you are a school , college , university or any Government body you automatically qualify for a credit account. Please call us on 020 8216 5571 to arrange the opening of your account or alternatively you can fax your purchase order to 020 8275 5489. If you are a business you can also open a credit account. Unfortunately there is a significant amount of fraud that takes place over the net so in order to reduce this we require you to initially place at least 2 orders online for delivery to the same address and pay by card. After that you need to fax us your company letterhead to 020 8275 5489 and include your company registration number and VAT number. The relevant credit checks will then be made and we will contact you within 24 hours to open the account and arrange a suitable credit limit.
It depends on the type of cartridges you have. For different reasons not all cartridges can be recycled and some cartridges are actually manufactured so that they cannot be recycled at all. If you would like to recycle your cartridges please email us at [email protected] with your printer model number and name and address. If your cartridges can be recycled we will send you a freepost bag to send us your cartridges. We are associated with a registered children’s charity and a donation is made for every cartridge we receive that is recycled.
An Original cartridge is a brand new product made by the same manufacturer as the maker of your machine. A Compatible cartridge is either a brand new copy cartridge or an original re-manufactured cartridge. With the compatible cartridges, we use the highest quality ink at Ink n Toner UK combined with professional machinery to recycle our cartridges. This results in the highest quality compatible cartridges available in the market today. In many cases the original cartridges do not hold much ink and we can put significantly more in which will provide you with a longer life than the original cartridge. As a result of the recycling process the quality of the print will be very similar to the original.
If you are experiencing issues with, or have questions about, your original products that we can't assist you further with, the manufacturer is the best source of support. The manufacturer's contact details are below.