"These Conditions" means the standard terms and conditions of service set out in this document and (unless the context otherwise requires) includes any special terms and conditions agreed in writing between the Passenger and the Company;
"The Passenger" means the person who accepts a quotation or offer of the Company for the supply of Services or whose order for the Services is accepted by the Company;
"The Company" means Fairway & Kenwood Car service Ltd
"The Service" means the service of transport to or from airports or other destinations as agreed by the Company (including any installment of the service or any multiple services) which the Company is to supply in accordance with these Conditions;
2.1 The Company shall supply and the Passenger shall agree to accept the service in accordance with any quotation or offer of the Company which is accepted by the Passenger, or any reservation of the Passenger which is accepted by the Company, subject in either case to these Conditions, which shall govern the Contract to the exclusion of any other terms and conditions subject to which any such quotation is accepted or purported to be accepted, or any such reservation is made or purported to be made, by the Passenger.
2.2 A contract will only come in to being upon the acceptance of the Company of the reservation and the following conditions shall be deemed to be incorporated in the contract. The passenger accepts these terms & conditions by placing a reservation, booking with the Company via but not limited to the Company, web site, via telephone, or via any representative agent.
2.3 The Contract will be subject to these conditions. The Company reserves the right to revise these terms & conditions at any time without prior notice at its sole discretion. Any revised terms and conditions will be posted on the Company’s web site and will come into effect 1hour after posting.
2.4 No reservation submitted by the passenger shall be deemed to be accepted by the Company unless and until confirmed by the Company by providing the passenger with a unique reference number.
2.5 The specification for the services shall be those set out in the Company’s sales documentation unless varied expressly in the passengers reservation (if accepted by the Company). The service will only be supplied as stated in the company’s price list. Reservations received other than these will be adjusted accordingly. Illustrations, photographs or descriptions whether in the website, brochures, price lists or other documents issued by the company are intended as a guide only and the contents shall not be binding on the Company.
2.6 The Company reserves the right to make any changes in the specification of the services which are required to conform with any applicable safety or other statutory or regulatory requirements or, where the services are to be supplied to the Company specification, which do not materially affect their performance.
2.7 Sub- contracting companies are not authorized to make any representations or claims concerning the service unless confirmed by the Company in writing. In entering into the Contract the Passenger acknowledges that it does not rely on, and waives any claim for beach of, any such representations, which are not so confirmed.
2.8 No variation to these Conditions shall be binding unless agreed in writing by email, telephone or otherwise between the authorized representations of the passenger and the Company.
2.9 Sales literature, price lists and other documents issued by the Company in relation to the service are subject to alteration without notice and do not constitute offers to sell the service, which are capable of acceptance. A reservation placed by the passenger may not be withdrawn cancelled or altered prior to acceptance by the Company. No contract for the offer of service shall be binding on the Company unless the Company has issued a quotation with a unique reference number which is expressed to be an offer of service; or has accepted a reservation placed by the passenger, by whichever is the earlier of:-
2.9.1 The company’s acceptance and allotment of unique reference number.
2.10 Any typographical, clerical or other accidental errors or omissions in any literature, quotation, price list, acceptance of offer, invoice or other document or information issued by the Company shall be subject to correction without any liability on the part of the Company.
2.11 The price of the Service shall be the price listed in the Company’s published price list current at the date of acceptance of the passengers reservation or such other price as may be agreed by the Company and the passenger.
2.12 Where the Company has quoted a price for the service other than in accordance with the Company’s published price list the price quoted shall be valid for 24 hours only or such other time as the Company may specify.
2.13 The Company reserves the right, by giving notice to the Passenger at any time before delivery, to increase the price of the service to reflect any increase in the cost to the Company which is due to any factor beyond the control of the Company (such as, without limitation, any foreign exchange fluctuation, currency regulation or alteration of duties, any change in delivery dates, quantities or specifications for the service which is requested by the Passenger, or any delay caused by any instructions of the Passenger or failure of the Passenger to give the Company adequate information or instructions.
2.14 The Company reserves the right to use the services of contractors or sub-contractors (herein known as third parties) to provide services to Passengers. Where appropriate details i.e. names, addresses of any such third parties will be provided by the Company upon any reasonable request and at the discretion of the Company.
2.17 All payments that are made in any other form than cash (pounds sterling) to the Company for the provision of service & on any confirmed reservations made with the Company directly or indirectly will result in a charge (booking fee) to the passenger of 3.00 sterling (in addition to any cash payment & or discounted price) and additional charge of 3.00 will be levied for payments by card. In the case of credit card your card will be charged before or on the day of the journey. In the event of a cash booking you may pay the driver cash (GBP), but the card details will only serve to secure the booking, or may be charged for instance of a cancellation or `or no show. However the company reserves the right to refuse payments by card and insist upon cash payments only.