The majority of our business comes from private individuals with 60% of our work coming from word of mouth referrals by people who trust that we are going to carry out work to the highest standard.
John splits his time between managing JTS Civil Engineers and dealing with complex domestic work in conjunction with all our commercial customers.
"We are extremely proud of the reputation we have built over the last 20 years. We pride ourselves of being the "can do" contractor that our customers can rely upon for any situation. All our engineers are WIAPS approved. Our teams are all equipped to ensure that no matter what service you require we can provide a solution."
"We are very aware of the financial impact a leak can have and have developed our service to help customers and prevent the damage that a leak can cause."
I cannot thank you enough for the help you gave in defusing what could have been a very difficult situation with bringing the pipe through neighbouring properties. Your workforce executed the job to the same high standards as yourself, leaving the site reinstated, clean and tidy. If only the water board had been able to recommend your company and had given the help you gave it would have saved a lot of distress over the Christmas period when having to attend to two breaks at the same time as moving in.
This work was carried out speedily, on the day arranged, and with the minimum of fuss. You and your staff were most pleasant and helpful, and despite the complexities of the job, everything was left neat and tidy, with no evidence that the mains had been replaced.
Having worked in the building industry all my life I have never come across a company so dedicated to exceeding customers' expectations. Your ability to react to a crisis over a week-end was exemplary and the quality and politeness of your workforce is truly a credit to you as an individual.
I would like to thank you for your kind assistance in dealing with this matter so quickly and professionally. The work was carried out very efficiently by your team. I would have no hesitation in recommending your company.
At JTS Civil Engineers we have been carrying out repairs and
Our business originally started back in 1982 when the current MD, Mr Trodden, traded as J T Services. There were only 2/3 employees at that time but our reputation was growing and most work at that time came from customer referrals.
