Winding Roads Limited is registered in England 5130977. VAT number GB940748117. EORI number
We aim to respond to any complaint or concern within 3 working days. We will keep you informed via e-mail of the outcome. We welcome and value constructive comment on how we can improve our products and services to you.
We want you to be fully satisfied with the goods you purchase from Winding Roads. If for any reason you are dis-satisfied with the goods you have purchased please contact us immediately to arrange return, when a full refund (goods only) or replacement will be offered. Please note, specially ordered items cannot be returned unless faulty or defective.
Sage Pay, is approved as a payment solutions provider by all the major UK banks including Lloyds TSB, Bank of Scotland and HSBC.
Once the transaction is approved by Sage Pay, you will be sent an e-mail confirmation and we will receive your order. Using these safety measures means that we can ensure that the risk of online credit card use is generally lower than traditional "low-tech" transactions.
If you wish to return any products to us, please contact us on 01332 865006 or by email immediately. Goods must be returned in an unused new condition and in original packaging within 7 days of receipt. All returned goods should be sent by Recorded Delivery or a similar secure service, within 7 days. Please include your name, address and invoice number in the package and reason for return. We will refund cost of goods only. Special order items cannot be refunded.
We do not and cannot guarantee availability from stock for all items. We do try our best, but for some manufacturers, their ranges are simply too large for us to afford to be able to stock everything, all the time. So,on occasions parts may not be available due to circumstances beyond our control. We aim to dispatch most goods within 48 hours of order, and deliver most products within 2 - 14 days.
Due entirely to the increase in credit card and mail order fraud, we reserve the right to send goods only to a card holders address which has been verified with the card provider company.
Winding Roads retail and distribute quality motorcycle accessories and equipment. We are the sole UK importer for FAMSA and Wolfman high quality soft luggage. We are also the UK importers for Symtec / Heat Demon Heated Grips / Accessories as well as Rotopax Fuel and Fluid Packs. We also sell other great brand bike stuff from SW-Motech, Shock Factory, Nelson-Rigg, Kriega, DM Telai, ROK Straps, Airhawk, HelmetLok, RAM Mounts, Evotech Performance, Unit Garage and Dart Flyscreens. We also ship worldwide.
Although we are predominantly a mail order company and not a high street shop, we do welcome vistors, but please call to let us know you're coming. We have an extensive display of stock available to try on your bike.
