Nearly had a collision this morning, needed to change all four discs and pads as they have worn. 1st Stop provided excellent quote, with same day repair with courtesy car. was texted within 3 hours of dropping the car that it was done. Done 65 miles on motorway all sweet. will definitely use again.
Mot and Service on my car. Your text MOT reminder has proved invaluable this year in making sure I was booked prior to it running out. In addition you offered clear advice as to what was needed to be done on my car and what was advisable but not essential, this helps to plan ahead as to work required on my car throughout the year.
Kevin and team offer a first class service are always helpful and welcoming. They explain your problems in easy to understand layman's terms are extremely professional in there manner and handling. They have dealt with all my families motoring needs over the last 16 years and as self employed tradesman have moved heaven and earth to get my car back on the road as quickly as possible. I will continue to use 1st Stop Cars and would recommend very highly. 5 star service.
These guys were a great help to a damsel in distress they had me on my way again in minutes and the car was fixed while at work ready and waiting for when I finished the next day and at a good price, cant ask for better service and nice guys.
I wanted to thank you for the help that you have provided over the past three years in managing my family's car maintenance requirements.
Your service has been excellent to date and has provided both my Wife and I with the confidence to transfer all of our ongoing car maintenance requirements to you from now on.
The cars are always serviced and ready on time with a courtesy car provided if required. Care is clearly taken to keep the car clean inside and out and you take the time to explain the procedure involved, outline the costs and finally to review the bill and ensure all is understood. The staff are always cheerful and committed.
Kevin and everyone at 1st Stop, thank you so much for making my first visit to a garage so pleasant and easy. your customer service has been spot on from the very first phone call and it is so refreshing!
Having had the rear of my exhaust spilt whilst driving, I was fortunate enough to be in the vicinity of a local garage who removed the back of my exhaust which by this point was now trailing on the ground! They advised me that the car could be driven to my preferred garage for repair so I contacted 1st Stop. As always they were always extremely helpful, he had the replacement part ordered and the following day gave me a courtesy car to use whilst they fitted the new part.
Further to a recent service of my vehicle, I thought I'd write to express my thanks to1st Stop Cars and especially you for your professional touch to the business.
1st Stop Cars produced a quotation for the work immediately which I found to be reasonable. this all begun at 4pm and by 9am the next day the car was fixed and ready for collection.
This was an outstanding level of customer service, which was undertaken quickly and without fuss. I would have no hesitation in recommending 1st Stop cars to family, friends or valued clients
I would like to thank you personally for the excellent service provided whilst work was undertaken on my Mercedes.
when the vehicle was inspected as part of the end of lease inspection it was advised that the vehicle was handed back in perfect order, this highlights the high standard of work provided by Kevin and his team.
In al times dealing with you and you company I have been handled courteously and professionally. you have kept me informed of the repairs, the costs involved and the time it will take.
After meeting you and hearing all the great bespoke services you provide your customers, I had every faith that I would have a service I could rely on. your wok ethic of service and communication has been exemplary. I use my car for my job, and without it I can't work. You've accommodated around my schedule and budget, and kept me informed by phone, email and text.
You fitted me in for an MOT at a time that suited me, and even topped my car with oil after I'd complained about it making a strange noise.
I had also been trying to get to your garage to have my windscreen wipers replaced, and you kindly offered to replace them before our morning meeting. You don't get this kind of service with other garages and I truly appreciate you going above and beyond the call of duty to help me. Good timing too, as the weather has been appalling today and the wipers are amazing!
Once again thank you for your prompt service on one of our vans. The van was having trouble with the gear box. It was taken to your workshop, repairs were carried out efficiently and at a reasonable cost, which allowed us to pick our van up later that day causing us minimal inconvenience. Again brilliant service and courtesy from your staff. Thank you! I would not hesitate to use your services again or recommend your company to other clients in the future.
We are both singing your praises very highly to anyone prepared to listen. Thank you so much we will both be regulars in the future
You collected our car, provided us with a courtesy vehicle and then kept us fully up to date with the progress you were making with our service and MOT. We cant tell you how surprised we were to receive a call so early in the afternoon telling us that is was ready to collect.
No surprises, no unnecessary parts, no unpalatable bill when it came to pay. You're right you are the 'The Garage you can recommend to a friend' and that's precisely what we will be doing.
How refreshing to use a business that really does deliver top quality service.
