Meeting the Needs of Small Businesses...
Large companies have an advantage in that they are able to employ full time computer specialists to support their systems, which for most small businesses is neither practical or affordable. Recognising the need for small businesses to have easy access to affordable and professional IT services, managing director Norman Norton setup troublefree-it specifically to meet this need.
Based in Central London, troublefree-it is ideally situated to provide a fast and efficient service. In the event of a problem that cannot be resolved remotely using our secure VPN link, we guarantee an engineer will be on-site within 1 hour ensuring you are back on-line with the minimum of disruption to your business.
Troublefree-IT’s managing director has more than 40 years experience, gained mainly in the financial services and banking markets. All our IT specialists and consultants have been professionally trained and as a company we are certified solution providers for the following major software and hardware companies; Microsoft, Cisco, Compaq, HP, Sophos, Netgear and Watchguard.
Most of us know someone who “knows about computers”, but computer technology changes rapidly and like “yesterdays technology”, experience can also be redundant and of limited value to your business. We have training policies in place to ensure we keep up to date with the latest advances in hardware and software so that we can recommend the right technology for your business. Our Guarantee... Buying new computer technology is an important investment for any business. Our aim is to make that process as easy and affordable as possible. In fact we are so confident that if we do not deliver what we say we will, we will not ask you for a single penny.
To find out how troublefree-it can help your business, call our dedicated Small Business Solutions Team on 0800 915 0880 to arrange a FREE, no obligation assessment of your current IT environment.
With over 40 years’ experience in IT in senior positions in the banking and finance sectors. Norman not only acts as the companies Managing Director but also as a Principal Consultant and specialises in project management and disaster recovery among others. Norman set Troublefree-IT up in 2001 to provide enterprise quality IT Support to small businesses.
Ashley is responsible for every aspect of the delivery of our solutions to clients. From definition and contract negotiation through to implementation and live operation, his team ensures that the solutions provide the best possible service experience to our clients.
Lauren has been at troublefree-it for 12 years and is responsible for looking after the finances for the company, even after all this time Lauren remains passionate about making certain we run a tight and smooth operation, her powers of negotiation is notorious amongst her suppliers and she works tirelessly to secure the best deal for us and our clients. Lauren also supports the sales and operations function of the business to ensure our clients get the best service at the most competitive price. When Lauren is not working she loves travelling, skiing and soft rock music her favourite group is Metallica.
Dan did a great job managing, coordinating and implementing all the installations, moves and setting up of out electronic communications. He faced a number of issues and problems but he worked through them very professionally ensuring that our business was not disrupted.
Troublefree-IT have been providing Dunbar Bank with support and consultancy services since 2007 working with us on strategic projects. During this time Troublefree-IT have project managed the relocation of all our critical business servers from Zurich to new data centres in Dublin, assisted in the upgrade of our wide area network and managed our Disaster Recovery implementation and testing ensuring FSA compliance.
Troublefree-IT were instrumental in setting up our business by designing, purchasing and implementing our entire IT infrastructure so that on day 1 we were up and running seamlessly with effective communications and importantly email. It has been a pleasure working with Troublefree-IT both in the implementation and subsequent support of our business and would have no hesitation in recommending them to other businesses.