Westways Vending is a family owned and operated business, providing vending services to customers throughout Sussex, Kent and Surrey.
A FAMILY-OWNED REGIONAL BUSINESS
Westways Vending was established in 1999 by current Managing Director Ian Baker. Ian has developed a strong team which includes family members who are dedicated to shared values in quality customer care and service excellence to clients throughout Sussex, Kent and Surrey.
Little did Ian and Linda Baker know where they would be heading when Ian was made redundant in 1999. But their decision to join the vending industry has proved to be a sound one, and they have built a well-respected, reputable business entirely independently. Their former careers as sales manager and primary school teacher has given them combination of skills and knowledge that they have clearly put to good use.
From our equipment to our product range, we only stock well-known quality brands. We are members of the Automatic Vending Association and hold our industry approved quality standard. Our training and company ethos instils a sense of ownership and responsibility in our staff, who pride themselves on delivering the best service. Should you experience a fault or breakdown, our service team will aim rectify it as soon as possible
We aim for mutually beneficial relationships with our clients and we aim to give unbiased recommendations to meet their needs, whether it is for vending equipment, services or products. We understand that every client is unique, and we will tailor our service to suit each individual specification, from the smallest to the largest customer. We want to build high quality relationships with all of our businesses associates.
Westways Vending has taken the necessary steps to provide allergen information on its hot drinks vending machines to alert clients to the presence of allergens in certain ingredients.
Westways Vending recognises that it has a responsibility to the environment beyond legal and regulatory requirements. We are committed to reducing our environmental impact and continually improving our environmental performance as an integral part of our business.
We are committed to reducing the amount of waste we generate. We aim to recondition vending equipment where possible. We will retain suitable spare parts for re-use when equipment is at the end of its life. We only use licensed and appropriate organisations for the disposal of waste and we observe the regulations for the disposal of waste electrical equipment.
In our offices, we separate our waste to ensure that we recycle as much as possible, and we endeavour to use environmentally friendly cleaning and workshop products. We have minimised the use of paper in the office, and we use refillable ink cartridges.
We keep our emissions to the minimum by maintaining a modern well-maintained fleet of vehicles, and we use route planning and vehicle tracking software to create efficient journeys and monitor our activities.