It is our aim to be the Provider, Partner and Employer of Choice. We are dedicated to providing the best patient care and the highest level of service through our commitment to upholding our Mission and Values every day, in everything we do.
Welcome to Capital Group. The only privately-owned specialist staffing agency that provides the full spectrum of healthcare recruitment.
Since our inception in 2001, Capital Staffing Services has become a valued and dependable supplier of nursing & midwifery to the NHS in London and the surrounding Home Counties. Over the last few years, the business has seen considerable organic growth, through bespoke integration of its service delivery across the healthcare horizontal market. Capital Staffing Services now commands a highly reputable position within temporary recruitment and has extended its supply into permanent staffing requirements within complementary healthcare business streams.
Capital Group is the evolution of healthcare recruitment - a unique business entity where the placement of the right candidate is the means to the end of successful recruitment.
No healthcare requirement is too large or too small to source - our team of elite industry professionals have the necessary attributes, capabilities and characteristics to provide a quality end-to-end recruitment solution which confidently services all your temporary and permanent recruiting needs - as and when required.
Our Philosophy
We believe that each Client we provide care for has the right to:
Appropriately Trained Staff - a full and comprehensive training programme is in place with development opportunities for both Registered Nurses and Support Workers. Feedback of the quality of care and support they have provided will be given to staff on a one-to-one basis. Staff appraisals are undertaken annually and personal development plans are promoted and monitored.
Consultation – our Clients (and their families) have the right to be informed about any important decisions that may affect them and have the opportunity to voice their concerns and fears in a safe environment. Additionally, we will undertake quarterly audits of the services we provide using face to face, telephone feedback and feedback forms and clients (and their immediate family) will be made aware of any changes that are made using the data collected in these forms.
Clients (and their family) will be given the opportunity to complain about things that they feel are unfair or when mistakes are made, to people who listen to what they say, act upon it in a timely way and provide them with feedback of the outcome of the complaint. Clients (and their family) will be provided information in the appropriate format on how to make a complaint or compliment.
We are pleased to report that we have recently undergone an independent audit process on behalf of the London Procurement Programme. We were delighted, though not surprised, to be informed that we have passed very well, scoring 1306 marks out of a total of 1337 marks available; giving a pass mark of 97.68% . This categorises us by Nueven, the independent auditing firm used by the LPP as “PLATINUM”, the highest award available to be bestowed upon an agency.
"I joined Capital as an agency nurse in 2010 and I have worked on both a part-time and full-time basis. During my registration and interview process the staff at Capital had a very friendly manner. They were very helpful and I felt comfortable during my interview process. My favourite part about being a Capital Nurse is the flexibility it gives you – I can be my own boss! The variety is fantastic – every day is different and I really thrive on that.
The training team at Capital have helped me keep up-to-date with Mandatory training requirements and the best thing is you can choose when you want to come in to do a course. I always try and be an ambassador for the company when I’m on shift – I often say 'Capital is the best and friendliest agency' which is an opinion I'm proud to voice."
"The Staff Bank Offices at Homerton Hospital NHS Trust enjoy a professional association with Capital Staffing Services as an agency provider of all nursing staff including Midwifery and Paediatric across all sectors as covered by The London Regional Framework Agency Agreement.
The quality of staff provided is invariably of the highest standard and we are always confident that all LRFAG requirements governing the provision of agency staff to the NHS are met. The professionalism, efficiency and friendliness of the office staff working within the agency is of the highest standard with effective communication being one of the major strengths of the organisation."
"I have been working for Capital since 2010. The office staff are honest, friendly, very helpful and patient with me 'specially'. Their pay is good! Always on time and if corrections need to be made they are always made on time.
The work placements are really good for me as well because I can work in the same trust for up to 3-6 months continuity which is very helpful and convenient for me. Capital is the best nursing agency!"
"I was able to request the jobs that I wanted and the team did everything possible to give the assignments I wanted. Capital also pay for my yearly updates to improve my nursing skills. I am paid weekly unlike some agencies paying you fortnightly. Someone is always available 24/7 to help you if you had any problems on your assignments.
Capital has great and friendly staff who are always willing to help. What can I say? Capital is London’s number one nursing agency and the pay rates match your worth in your skills.
We're always on the look out for talented individuals to join our company.
Whether you are a suitably qualified candidate looking for work or a healthcare provider seeking the right staff, here you will find the information you need to join Capital, one of the most respected recruitment agencies in the field.
Capital Staffing Services awarded a place on NHS National Clinical Staffing Framework
