SEE has been providing meaningful business support in London and the south east for over 30 years.
We combine one-to-one business support with high quality training which enables our clients to develop the practical skills and knowledge required to build a sustainable business in an ever changing economy.
We offer flexible support, always relevant, always current and always with the focus on you. The business environment is changing and the internet and social media have become part of daily life. Deploying this technology in a meaningful way is often easier said than done. Let us show you how to get real benefits from using social media and the internet in your business.
Greenwich Local Labour and Business
British Library Business & IP Centre
East London Business Place (ELBP)
Royal Borough of Greenwich E-Business programme
London Borough of Lewisham Business Advisory Service
E-Business Success for Small Businesses
Getting your Business Online
E-Quality for Women Entrepreneurs – Starting a Business on the Net
Mums in Business – Starting a Business on the Net
SEE is a Greenwich based Enterprise Agency, aiming to reduce unemployment and disadvantage by supporting sustainable local enterprise learning and development. Limited funding means we are often unable to achieve as much as is needed.
Accordingly, skilled volunteers are invited to contact us if they feel they have appropriate skills that we could use to help us develop our work, support more local people or improve our own income generation and sustainability. These skills include (but are not limited to) Small Business Advice and Mentoring, Sales, Marketing, PR, Client Recruitment, Fundraising, Project Management and Consultancy, E-Business including social media platforms, SEO, web building, CRM and video.
The mission of South East Enterprise (SEE) is to undertake projects which contribute to the economic regeneration of the area. In pursuing this mission, SEE aims to ensure that all people within the community have equal access to the benefits created by the company’s activities. We therefore seek continually to eliminate barriers to access and to ensure that there is no less favourable treatment to anyone on the grounds of gender, marital status, race or ethnicity, disability, religion or belief, age or sexual orientation.
We are committed to the promotion of equality of opportunity for all and accept our responsibilities under the human rights directives and anti-discrimination legislation for implementing codes of practice aimed at positive action to redress inequalities.
We will work towards the elimination of racism whether overt or covert both within the company and in all aspects of our service delivery with sub-contractors and with partner agencies.
All employees and contractors are required to comply with this policy and to promote a culture which actively combats discrimination and values diversity and equality of opportunity in all areas of the company’s activities. Breaches of the policy will be regarded as misconduct and could result in disciplinary action.
South East Enterprise is committed to ensuring that high standards of customer service are a feature of its business support activities.
Customers receiving a service of information, advice or training can expect SEE staff to respond in an efficient manner. They can also expect SEE staff to provide a professional service with a helpful and empathetic attitude.
Company Policy
SEE delivers a range of business support services to a diverse range of customers across South East London and beyond. Customer Care in these services will be provided by the following types of process:
Customers wishing to attend SEE courses can expect to have their booking processed within 2 working days. They can also expect to receive clear joining instructions and reminders in advance of a course. On attending a course trainees will be provided with clear instructions, hospitality and a comfortable training experience. They can expect that their feedback on courses will be collected and acted upon. All course materials will be provided in a clear and professional manner.
Customers receiving an advice service can expect the specific nature of the support available to them to be confirmed by their adviser. They will be provided with clear information on who to contact should they have a query or a complaint. Advice sessions will be delivered as scheduled. Advisers will provide clear and impartial advice. Customers can expect that their feedback or complaints will be acted upon by the appropriate manager.
Making a complaint
Staff receiving a concern raised by a customer, or a formal complaint should ensure that the concern or complaint is recorded as per the Customer Complaints Procedure. This Customer Care Policy lays down the expected level of service customers can expect. SEE will strive to continue to deliver effective and helpful services, those services will also be regularly reviewed in order to ensure continuous improvement.
E-business
Imagine what you would achieve if you could enhance your business, improve productivity and increase your bottom line by simply making a few cost effective changes to your business and the way you do things.
Do you sell your products and services on line? We can show you how to get the best from e-commerce tools. How do you engage with your customers and prospective customers? We can explain how CRM software (Customer Relationship Management) can really get your sales moving and allow you to keep on top of your customers needs.
The Royal Borough of Greenwich in partnership with South East Enterprise is offering to help you implement your full e-business potential through the e-business support programme. Free hands on support for Royal Greenwich businesses from experienced advisers at SEE will show you how to get the most from e-business.
Register today and a business advisor will get in touch with you.
London-based printmaking artist
The web site service is excellent. I now have a beautiful, professionally design site which has generated a lot of positive comments from clients. SEE staff are friendly, helpful, knowledgeable and accessible.
