We are a financially stable and debt free company. We have a very low level churn in our employee and customer base.
We may not be the biggest but we are closer to the technology and our customers.
Our help-desk is staffed 24/7 by engineers.
We believe in acting with integrity in everything we do. This also means we will never oversell the capability of Foehn’s services or products.
We are a financial stable and debt free company. We have a very low level churn in our employee and customer base.
Our helpdesk is staffed 24/7 by engineers.
Granular call centre reporting with an intuitive agent console. Our enhanced call centre features are designed to increase agent productivity and efficiency.
Our customer experience experts will help you modernise your infrastructure and processes to support a personalised omnichannel contact centre experience.
Foehn have taken the open source advantage and designed a suite of business communication products fit for business in the 21
“A customer service centre of a popular online ticketing company needs a communications system that grows as quickly as we do. Foehn’s solution does that.”
Russell Morris, Head of IT
“The mark of a good supplier is one that can take responsibility and ownership for issues and make changes quickly and communicate well, and that’s certainly the experience we’ve had with Foehn.”
“We now have a reliable phone system supplied and supported by a well respected and highly responsive team of experts at Foehn.”
Talk to the customer experience experts at Foehn
Ensure your contact centre agents have the knowledge of all previous interactions to effectively address the reason for a customer contacting your company again.
Your company won’t outgrow us. We can scale with your business.
Boost agent productivity with CRM integrations
Why Foehn?
Our helpdesk is staffed by engineers who understand the technology inside out
The award-winning Genesys omnichannel services, PureCloud combined with Foehn’s cloud contact centre expertise, ensures that contact centres get the most innovative technology, along with superior deployment and integration services. As a Genesys Gold Partner, Foehn is fully accredited to sell, service and support PureCloud.
Customers are now omnichannel travellers, interacting with your company multiple times in multiple ways via phone call, chat, email, mobile app or social channels.
Capturing social posts in the right way will enable you to route them to the best agent, making for a fast response and moving public conversations to private channels in your contact centre.
If you have an enquiry regarding any of our products or services please contact Foehn. You can simply call us on 0330 403 0000 and a member of our team will be happy to assist you.
If you are a customer of Foehn, please contact your account manager or email the
