We have built long-term relationships with our customers by consistently delivering on our promises to increase operational efficiency without breaking the bank. Taking the time to understand your current and future business requirements means we can design and build solutions that evolve as your business grows.
We work with organisations across all sectors (including highly regulated industries) and we are trusted to host, support and deliver the most critical IT services, including disaster recovery, hosting, backup, remote access and application performance management.
Our cloud services are provided by our subsidiary BrightCloud. As Open Reality is also a customer, we understand what’s needed to support users and provide fast access to applications and data from multiple devices and locations.
Who are Open Reality?
Our sales, technical, support and consultant teams are our biggest asset and what makes Open Reality successful. They are committed to customer success and have the drive, energy and enthusiasm needed to succeed in a market where success does not come easily. It’s these attributes that make us friendly and easy to work with. We don’t say this, our customers do!
We have worked with many of our customers for over 10 years and much of our new business comes as the result of word of mouth, from customers or vendor partners. We are regularly commended for our outstanding customer service and proactive approach to ensuring network and application success for our customers.
Sounds like we could be a good match. Find out more about starting a career with Open Reality.
We have built our business and reputation on our ability to translate the operational needs of our customers into IT solutions that guarantee the fast and effective delivery of applications to happy, efficient users.
We recognise the need for clarity in our leadership to grow a business that shares the same values, goals and objectives of our customers and partners. Under this core value system, Open Reality has a highly qualified team of technical, pre- and post-sale specialists who are considered by many customers to be a fundamental part of their IT and networking teams.
As the result of our focus on understanding and working with our customers in partnership we are the IT partner of choice for businesses and organisations of all size, across all sectors and markets. Our specialists are widely vendor accredited and we are endorsed by the NHS and as a result, linked to the NHS N3 cloud.
The Open Reality leadership team is made up of expert network infrastructure specialists. We have practised experience and continue to share our expertise directly with customers.
As a management team, and as individuals, we are focused on delivering the products and services organisations need to be successful.
Duncan is responsible for implementing the company’s overall strategic direction, planning and day-to-day running of the business.
He co-founded Open Reality in 1999 with the vision to design, build, deliver and manage the best network communications and applications delivery platforms in the UK, servicing increasingly mobile workforces and expectant customers.
Duncan has a 25-year record of success and innovation in the IT sector. After graduating from the University of Sheffield with a degree in Control Engineering, Duncan has enjoyed a varied career in IT support, journalism, marketing and sales. Starting his first IT business in 1992, Duncan is now Managing Director of both Open Reality and its cloud hosting business arm, BrightCloud, which he co-founded with Andy Grover in 2000.
Andy takes a discerning approach to IT problem-solving and has a proven track record for designing, delivering and managing innovative solutions that meet business needs, and overcome often longstanding operational issues.
Prior to joining the Open Reality management team in 2013, Jon ran a chartered accountancy practice with Open Reality being one of his main customers. Jon is responsible for overseeing the company’s financial strategy and operations.
He has helped steer Open Reality through a successful period of growth and expansion. Jon has a strong belief that if you invest in the people that work for you, the rewards for the business will be great.
Last year, Jon over saw the refurbishment of the Abingdon sales office, creating an environment that inspires team work and job satisfaction, both core values of Open Reality. Jon has 20 years of financial experience, predominantly in the IT sector.
Open Reality was awarded
for 2013 because it understands our products, what they do and how they can empower a business.
Open Reality are among our top partners worldwide by delivering incredibly fast ROI for their customers. Increasingly they are delivering Apposite’s p…
Enterprise Solution Provider, Enterprise Service Provider
We started working with VMware before the term Cloud had even been coined, in 2006 we began hosting virtual workloads for customers, and at the time we called it ‘Flexible Hosting Infrastructure’. Our highly experienced team includes multiple VCPs, not just skilled and experienced in the core vSphere products, but also in the associated supporting ecosystem such as Realise Operations Manager and vRealise Configuration Manager.
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What really strikes me every time I come to Open Reality is the excitement and motivation of the staff. They have a passion for the products they sell…
What really strikes me every time I come to Open Reality is the excitement and motivation of the staff. They have a passion for the products they sell.
The Open Reality folks train and support our customers in the best way possible. We’ve been very happy with that.
Open Reality are among our top partners worldwide by delivering incredibly fast ROI for their customers. Increasingly they are delivering Apposite’s products as part of a package of test and monitoring tools. With their technical knowledge they are not selling a part number from a catalogue, but are working with customers to find out what they need and to offer the best solution for their requirements.
