About us - our company
Clientbase Fulfilment, the friendly face of fulfilment.
Supported by a long-standing core team, we enjoy an excellent reputation for superb service driven by our ability to forge and maintain solid client relationships. Our ultimate goal is to free our clients of the hassle of fulfilment, enabling them to focus valuable resources on their core business.
We absorb a clients' ethos, replicating their values to become an extension of their organisation - a true business partner.
This flexible, entrepreneurial approach allows our customers to grow their business in a cost effective manner, and, as true believers that time is money, we deliver instant decisions.
Through an internal incentive framework, we challenge and reward our colleagues to drive through process improvements. By streamlining our internal operations, we can boost our efficiency - the benefits of which are felt by our clients and, in turn, their customers. In addition we strive to think innovatively on how we can improve our clients businesses and many suggestions from the shop floor are adopted every year.
Clientbase Fulfilment provide full e-commerce and home shopping solutions.
Clientbase Fulfilment are delighted to have won the DCA Award for Best Outsourced Service Provider 2016–17.
We place people at the heart of our business. Our client partnerships commit to providing cheerful, flexible and efficient integrated service, linking our contact centre, warehouse and support divisions.
Our employee focus, location and benefits package helps keep our FTE turnover extremely low. Our loyal team of agents and specialist are supported at all levels, allowing them to provide best-in-class service.
Our pitch for your business can include an element of performance related pricing. Our team of account managers are ready to discuss your needs.
We really like our new website. It looks great, it's easy to use, it's full of information, it tells our story and it gives you, the viewer, a really good introduction to Clientbase and a summary of the services we offer. But nothing we put on our website will truly convey our company's personality, our well organised, hard-working team and our passion to get it right for our clients.
Clientbase Fulfilment Ltd