About Prime Document Ltd
Prime Document are specialists in the production and distribution of business critical documents.
Simply put, we receive secure data from our clients, check it, process it and create print files. We then securely print these files and using sophisticated enclosing systems, intelligently insert these documents into envelopes. We also provide a range of electronic document management offerings through our “
Prime Document Ltd was established in 1999 to provide specialist services for companies who wanted secure, reliable data production and data distribution of their business critical documents.
Prime Document’s board of directors, who have 80 years combined relevant experience, understand that excellent customer service, 100% document integrity and robust auditable processes are the key to fulfilling customers needs. Couple this with sophisticated data processing routines and Prime Document can ensure that transactional mailings are not only efficient and cost effective, but look professional as well.
In the ten years since incorporation, Prime Document have built up an enviable reputation for reliability and quality of service. They have a loyal base of customers, the majority of which are recognised national or international organisations.
Fresh to Store uses Prime Document for data processing & output management services. From the project set up phase in 2016 to delivery and ongoing business as usual, in all ......
We have been a client of Prime Document for over 20 years which is, in itself, a testament to how happy we are to work with them. They carry out ......
I was recommended to Prime Document by a colleague at another Building Society, and have now undertaken a couple of major mailings with them. From the word go, I have ......
Fresh to Store uses Prime Document for data processing & output management services.
From the project set up phase in 2016 to delivery and ongoing business as usual, in all respects Prime Document consistently demonstrates a professional, well managed, quality service. Prime Document’s customer focused approach is impressive e.g. they remain adaptable to accommodate changes in Fresh to Store’s routines.
Prime Document’s staff treat each task with a sense of personal responsibility and as such they own each process to its best possible conclusion; communication at each step of the way is helpful, timely and informative. During a period of transition for Fresh to Store, Prime Document brought a layer of stability and reassurance; they are clearly experts in the document management arena staffed by people that care about the customer and the outcome.
We have been a client of Prime Document for over 20 years which is, in itself, a testament to how happy we are to work with them. They carry out extremely important mailing for us, including customer statements and notice of AGM. Over the years we have increased the number of mailings they do for us as we have found even basic small mailings to be more cost effective than in-house. Any issues due to changes to the layout of the source data have always been resolved quickly. I would have no hesitation in recommending Prime Document to potential clients.
I was recommended to Prime Document by a colleague at another Building Society, and have now undertaken a couple of major mailings with them. From the word go, I have found them to be very customer focused, efficient, and a pleasure to do business with. I would have no hesitation in recommending them to other businesses.
We’ve been with Prime Document for many, many moons and we’re constantly being contacted by other solutions providers. The reason we’re with Prime Document is because of the customer service they have. We could probably go to another company and receive the same kind of fulfillment, but Prime Document are a bit better. We’ve had a few IT issues in our time and Prime Document have always been there to help us out.
With over 32,000 sq ft of production capacity,
demonstrates Prime Document’s total commitment to constantly achieving service level agreements should the worst happen. The ‘
‘ service is so called due to the unique way that Prime Document have implemented their back-up service.
24 hours, 7 days a week, 365 days of the year, Prime Document continually synchronise, not only your data, but their entire systems management software. In doing so, Prime Document’s entire operational capacity and output can fall into place immediately should the worst happen. No need for jobs or print runs to be re-configured, full production capacity and quality is preserved without delay.
“Most businesses have some sort of disaster recovery procedure in place, but how many of them are really capable of kick-starting without issues? Our robust Infinity service is second to none. Real-time synchronisation means, that should the worst happen to us, you don’t feel a thing”
