TEAL is a UK based consultancy. Our mission is to help businesses effect meaningful change in order to succeed and prosper.
At the heart of our approach is helping our clients to think and work differently. We combine our expertise with our clients’ knowledge to develop the best solution for each particular situation with an emphasis on skills and knowledge transfer. And in this way, provide high quality support for new ways of working.
Using a range of leading-edge methods, TEAL has extensive experience of helping organisations to design and deliver improved service and support organisational development. We have an established network of partners and associates throughout the UK offering unrivalled specialist knowledge and business expertise. Our people have practical experience across a broad range of improvement methods, models and sectors.
Our Philosophy
We believe that your business is important to you. We also believe that you want to achieve your ambitions.
So, our primary focus is to support clients to develop, improve and achieve better outcomes. And help build the capability to adapt and deliver services for the future. This means tailored solutions.
At the heart of our approach is helping our clients to think differently.
We take a general approach but look at each and every client’s situation as a singular, unique challenge. We measure our success against the positive benefit we provide to our clients. So it is as important to us as it is to you that we agree the right approach. Initial discussions are a mixture of understanding your brief and determining the value that we can bring to you.
And in this way we provide a return on investment.
We focus on meeting the specific needs of our clients. We seek to continually enhance the quality and value of our products, services, and relationships.
We are committed to high standards of expertise, business delivery and ethical behaviour. Our people bring expertise, knowledge and a pragmatic approach to making things happen.
We work directly and collaboratively with you. We believe that working collaboratively requires mutual trust and belief. We invest heavily in the relationship from the start. So from the outset we will share insights and provide input that will be useful to you.
Using data to drive decision making using logical frameworks.
We help build a shared framework within which to operate and co-operate – this is critical.
Mark moved into business management consulting in 2001 having previously had a wide ranging career in British Telecommunications (BT), where his final role was as Director Business Excellence for BT Ignite, BT’s international business services company. He helped transform BT into an award winning excellent organisation. During that time he had several secondments out of the business to support the development of small and medium enterprises in the UK.
Over the last 15 years, Mark has focused on business management activities. His experience is wide, including leadership, strategy development and implementation, business performance management, programme/project management, client relationship management, and business excellence, including use of excellence models such EFQM Excellence Model. He is particularly interested in developing stakeholder focused organisations and in this respect is a strong advocate of the Performance Prism. He is an EFQM and BQF assessment team leader, mentor and coach, an EFQM licensed advisor and trainer, a BQF registered consultant and trainer, and a qualified IIP examiner and Belbin practitioner.
Who we are?
is a UK based consultancy. Our mission is to help businesses effect meaningful change in order to succeed and prosper.
Helping our clients to think and work differently is at the heart of our approach. We combine our expertise with our clients’ knowledge to develop the best solution to develop new ways of working …. with an emphasis on skills and knowledge transfer.
We take a truly holistic approach combining both hard and soft systems principles. Together we help you design highly effective services and support your people through the necessary change process.
And in this way, provide a return on investment.
“Many businesses don’t allow nearly enough time for the business to actually think.
