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About Roofing Supplies - Our Branches
We are the leading independent roofing materials supplier in the South East. We pride ourselves on our customer service, experienced staff & large stocks, providing a personal, "small company" approach with the professionalism that one expects of a large company. Please call or visit our branches to view our wide range of roofing supplies.
About Roofing Supplies | Company Information & About Us
About Roofing Supplies | Company Information And All About Us
Welcome to aboutroofing.com, the online home of About Roofing Supplies - the largest independent Roofing Materials supplier in the South East!
About Roofing Supplies takes great pride in not being a faceless company where our customers have little idea of who they are dealing with, and where there is no continuity - unlike so many modern businesses in all sectors these days.
The company was founded by Jason & Dale Rivolta who still own the company and are involved with every aspect of running it. Terry Wort, our Field Sales Manager, & Garrett Courtney, our Sales Director, joined shortly afterwards, followed a year or two later by four members of staff who are still with us, followed a year or two later by another three: Between them they have 116 years of experience working for the company and over 195 years of industry experience!
We have dealt with many of our customers at branch level since the day that we first started trading in 1999, and we also have a number of regular internet customers who have dealt with us online since 2009 when we launched our ecommerce site. All of us who work at About Roofing Supplies are real people and contactable - as you can see from the charts below.
In 2009 we joined the internet revolution and started trading online which proved to be extremely successful. As the internet evolved and the need to offer collection facilities for customers to “Click & Collect” became essential, we re-launched the online business in March 2013 as aboutroofing.com.
We pride ourselves on our attention to detail & customer service, maintaining a personal "small company" approach with the professionalism that one expects of a large company.
Of course every business talks about their great service, attention to detail etc, but few actually put those laudable sentiments into practice. In fact it’s the hardest thing to do! But we try - all of us do. And this is why, we think, that we have been so successful. But we are not complacent - every day brings new challenges & requires renewed effort.
We are available to help in any way we can between 7.30am & 5pm Monday to Friday, & 8am to 12pm on Saturday.
What really makes aboutroofing.com different is the fact that we always ensure that as a company we strive for excellence; whether your order is large or small we value each and every order. As a business we pride ourself on exceptional customer service and we understand the importance of getting the right product for the right job.
We do not simply talk customer service – we live it, try to provide it, and boy do we expect it from our suppliers (and rightly so!).
That is why everyone at aboutroofing.com agrees that it is of the utmost importance to supply the customer with the perfect product, every time.
We always try to sell the right product for the right application - please feel free to ask if you require an item that is not listed as we have access to 1,000s of other products not listed online!
Customer feedback is imperative to us. That's why we love to hear from our customers, whether it's positive or not so positive as this helps us improve the service we offer.
We pride ourselves on making things right on those rare occasions when things go wrong. Unlike other businesses who would rather gloss over this & pretend that things do not go wrong, we acknowledge that they do, and when they do - whether our fault or not - we make sure that we put things right & leave the customer feeling that we have looked after them & put things right.
"I would just like to thank you enormously for the 1st class service you have provided me with :). First of all, the fantastic communication, secondly the savings I received from you on the product and last but not least, the super fast delivery service you provided!! All in all a very, very satisfied customer, its been an absolute pleasure dealing with you :) Many, many thanks and kind regards to you and your team" Jackie
"I would like to say many thanks for an excellent service, the welding machine turned up just after 9am. Will definitely use your company again and recommend you. Many thanks again" B. Jackman
“Received tools in perfect order and would like to thank you for all your help and I will not hesitate to contact you again in the future” Karl Flanagan
About Roofing Supplies - Roof Tile & Slate Sample Request
Also, despite our best efforts in making sure that the images on our website display the roof tiles and slates that we sell correctly, every monitor and handheld device is calibrated differently hence one hundred different customers will see one hundred slightly different images on their computers, phones and tablets.