Channel Systems has been providing businesses with IT managed services and tier one technology solutions since 1998.
The Key quality of CSL is a team of highly qualified and experienced professionals with many years of front line commercial experience and an impressive list of clients and projects behind us. Our mission is to provide the right technology, at best value.
Our team manage both large enterprise solutions as well as start-up businesses, providing all the services you would expect from an internal IT department at a fraction of the cost.
We operate 24x7x365 providing either 'off the shelf' Platinum or Gold service plans or a bespoke IT support services. All services provided are designed to fit your business needs and are reviewed frequently to ensure that best value is always provided. All our solutions and services are fully supported with agreed SLA's.
Our consultant's thorough understanding and insight into the sectors in which they operate allows them to adopt a clear-sighted and helpful approach. Our high level of repeat business is testament to the superior standard of service and professionalism provided by our consultants.
A 400 user nationwide automotive insurance company
Immediate remote help as provided to tighten up the mail server security and update the mail filtering software. Advice was also provided on how to deal with blacklisting. Spamming continued from a different address and the further remote investigation found the likely source to be an internal viruses. We helped devise a plan of action and provide input on the companies anti virus policy to help fast track and complete roll out with the aid of the on site staff.
A 50 user plus nationwide solicitor firm with three sites in West London and Hertfordshire was undergoing expansion by merging and acquiring a leading competitor under a new brand with an additional 5 sites.
On the IT side we helped reduce the planning headaches and with the use of specialist consultants achieved a far smoother merger of the new corporate entity now with three times the number of staff and more than double the IT requirement with the use of standardised preparation checklists and solid project management and communication to mediate and address needs on all sides.
A 600 user leisure resort company with 8 sites in 4 countries
The in house IT team of 8 severely stretched on workload required help to generally review their IT strategy.
The report was reviewed by IT and senior management and as a result we were taken on as a management consultancy company for 12 months. We assisted the IT team as a backup resource and project management to help
An 80 user Holdings Company based in east London
Payment collection was a significant issue for the company with a small staff team chasing payment collections in several European countries and languages, the small team dealt with a high volume of calls each month.
We helped to deliver and a phone keypad controlled payment system which callers could dial using a local number to securely make credit card payments with.
To address the second requirement a second replica site was delivered which mirrored database information in real time delivering minimal business disruption capability.
The platform is now used to manage hundreds of millions of pounds worth of policy business and has gone live in over 15 countries and languages.
A small but successful building entry and security services provider based in Essex.
A virtual server platform was delivered on new hardware and automated backup. Integration of the “cloud box” solution was done in a day with full documentation handed over to the client on the solution provided.
Users are now productive and no longer reliant on a network over 7 years out of date. Documentation and instruction on the system provided them with a better understanding and reassurance that they would not be left high and dry and where and how to deal with their day to day issues.
A small successful professional services company delivering support to North London accountancies and broking houses.
With a small number of staff and rapidly increasing support portfolio, the support company was experiencing an increase in income but was well aware they would need to stretch to accommodate further growth.
Rather than increase staff count and spend time finding the right skills and bringing them up to speed we provided an ad hoc and short term contract based service where our resource pool on was hand to backup the daily team wherever required.