Our Company
We've been helping clients successfully since 1998.
With varying roles as a Senior Business Analyst and Project Manager, building, managing & delivering medium-scale developments, using industry standard tools (Prince andPrince-based methodologies, plus MI and reporting tools). Full life-cycle experience from feasibility through Acceptance testing, implementation and Release. CBAs/ROIs. Strategic business decision support and stakeholder management. Quality and Change management. Governance and standards. Impact & risk assessment.
Many years’ experience delivering complex and standalone projects, business and office process analysis & documentation; business, administration and quality system design and redesign; SWOT, BPR and GAP analysis; working practices analysis and requirements gathering; data and system migrations; Process design & redesign; Corporate Vision and cultural change management; Quality, Best Practice and Continuous Improvement planning and implementation; Documentation and letter design; EDRMS, Workflow and Information Management; Records Manager; testing strategies; CRM, Contact Centre and Internet experience.
Business Client/User focussed, familiar with Admin Users and technical Users, eg programmers, analysts & designers, actuaries, accountants, underwriters, testing teams, sales & marketing, administrators, governance & risk managers, manufacturing managers. Matrix Manager generating original solutions to complex business problems.
Flexible and adaptable. Hands on, pragmatic approach. Experienced in a wide range of roles within IT and Business environments, including team leading and man management. Successfully results based and delivery driven. Can interpret business requirements to technicians, and vv. I manage pressure and meet tight deadlines.
Fully business aware, and able to communicate fluently and influence in any medium at any level of the organisation. Experienced at senior management and Board level, and in leading committees and facilitating workshops.
Voyager Solutions (UK) Ltd has been providing professional business advice and support since our founding in 1998. We pride ourselves on speaking plain English, and being practical and pragmatic. We keep our charges sensible, and are not burdened by too much theory.
We have a number of important partnerships which help cover a wider geographic area, and enable us to call on additional expertise and people where projects need it.
Company Founder
Richard Jeynes has been Managing Director and Consultant since founding the Company. Before becoming freelance he worked for over 10 years in the Civil Service, and for over 15 years in Zurich Life Assurance Ltd.Since then he has provided services for a range of companies including National Westminster Bank, Norwich Union, Computer Sciences Corporation and the London Borough of Camden.
We are based in the South, in Hampshire where much of the South coast and southern counties are easily accessible.
Everything we do in business is based on information. It may be on databases, in paper files, on emails or mobile phones. One thing is sure: it's all pervasive but extremely difficult to manage. Information governance puts roles, responsibilities and a control structure in place so that it's clear how information should be looked after.
Information will only be useful and have value when the records where it resides are properly organised. Records management provides policies and procedures which ensure that records are kept accurate and up-to-date, safe, and available to those who need to access it.
Much work need not be full time, especially once the programme is agreed and set up, so we're happy backing off and providing the appropriate level of support and review.
Let us know where your concerns or gaps are. We can provide skills in audit, policy writing, process review, governance and training.
