Established in 1992, Criterion Telecom became Limited and gained ISO 9002 Accreditation in 1998. From the beginning Criterion Telecom earned a reputation as one of the fastest growing and most successful independent telecommunications dealerships in the Northwest installing high quality phone systems. We offer expertise in an increasingly complex market. Our job is to help you to unwrap the jargon around digital technology and to find the optimum solution to today’s problems and even tomorrow’s.
We specialise in the provision, installation and maintenance of phone systems, computer systems and computer networks. We also sell a comprehensive range of both new and used equipment. Our staff are highly trained engineers with a high level of experience in all forms of telecommunication. We maintain good working relationships with major companies in the communications industry, manufacturers and dealerships alike.
With over 40 years combined experience we are able to supply, install and maintain a diverse range of telecommunications equipment from the smallest domestic telephone extension to the latest digital, multi-line switchboard phone systems. In addition, as we are not tied to any one manufacturer, we are in a position to provide truly independent advice.
We at Criterion pride ourselves on service, quality of installation and maintenance on all of our business phone systems, as well as a very competitive pricing structure. Why not see for yourself…
If you answer “yes” to any of the following questions, then it is almost certain your business can benefit from Criterion’s VoIP solution (which we call ‘Horizon VoIP’).
wanting remote employees/branches to make inter-company calls at zero cost?
moving offices, utilising remote working, or looking to expand your business soon?
The old fashioned PBX does not come cheap, there is the capital cost of acquisition, installation, on-going maintenance and added high cost for additional functionality such as voicemail and unified messaging. That’s before you’ve even made a call. With Horizon VoIP, businesses can take a complete bundled package from us which slashes costs and enables almost any company to have a best of breed communications system, which features and abilities usually reserved for systems costing many thousands.
10 great things about Criterions VoIP business phone system
Any business that already has a broadband connection can very easily add a VoIP-based phone system (a phone that transmits voice communication over the internet instead of a separate set of dedicated telephone wires). By doing so you get more for less. Since you already have a high-speed Internet connection, making the switch to VoIP has never been easier or been more cost-effective.
Rather than paying a long-distance fee to your landline provider, or racking up charges making international calls on a mobile phone, you can pay a low fee to a VoIP provider, which connects the call through the Internet at a much cheaper rate. Since VoIP utilises your existing Internet connection, you no longer pay for access and usage fees on two separate sets of wires.
Create a bigger presence for your business
Want to have a London phone number but not based there? Want to have an international presence in locations you are not (yet) in? With VoIP that is not a problem. Criterion Communications offers numbers from over 40 countries around the world giving your business an International presence and allowing callers in these countries to phone you on your VoIP for Business telephones in your office, for the cost of a local/national call from their telephone carrier.
When it’s time to set up a new office, organisations often only consider contacting BT (or whoever their phone provider is) to order a new analogue or private branch exchange (PBX) phone system, but is this the right long-term decision for the business? When examining the total cost of ownership over the complete life cycle of a phone system, VoIP is typically 30% less expensive than a competitive PBX system and this analysis does not include the incremental user features, application and productivity benefits and agility that VoIP can deliver, providing additional return on investment.
Since a VoIP system is hosted by the VoIP provider (e.g. Criterion) and is largely software based (rather than physical telephony equipment), you do not have to worry about your phone system going out-of-date or needing to be upgraded to get the latest features. Quite simply a VoIP system can turn on new features at the touch of a button and if new features are being developed by the VoIP provider and Criterion is constantly developing and adding new features, then they will be immediately available to you, the end user.
One of the basic elements of VoIP is that intra-office calls among company locations can be routed via the IP network, rather than the (cost-based) landline phone voice network, avoiding intra-office call charges. For some companies, 60% of calls and calling costs can be avoided.
Hosted, Hybrid and Pure IP business telephone systems are all available from Criterion Systems.
Criterion Mobile is a service built exclusively for the UK business market. We use travel bolt-ons that are as flexible as your schedule. We offer a fixed/mobile convergence roadmap that prepares your
business for the future and you’ll get a network provider with a focus on customer service excellence.
Our network is built for business only
No consumer traffic during business hours
Business-centric voicemail service
The combination of cheap line rental, calls and ease of installation make our lines perfect for any size business.
“Criterion have played a critical role providing our communication systems for both Prosurv and for a number of schemes we have worked on for our key Clients. We are very pleased with their professional outlook, foresight and technical approach to understanding both our business requirements and the requirements of projects which we have delivered. Criterion have delivered Prosurv with systems befitting a professional consultancy with major blue chip and FTSE 200 Client base.”
