Who We Are
IT First are a complete outsource services provider. We have been in business for over 15 years and our product and service offerings encompass all aspects of business technology.
IT First have significant experience of designing and implementing solutions that encompass servers, storage, backup and virtualisation. Our team of highly skilled and experienced consultants and engineers ensure that each platform delivers the right blend of innovation, performance and scalability, whilst being mindful of the costs. This ensures our customers realise the true value and benefits of the technologies deployed. Due to our diverse range of clients and their technology needs, we have developed a complete portfolio of IT products and services, allowing us to be a “one stop shop” for our clients.
Our success has grown through developing relationships with clients, by listening to their needs and developing a strategic partnership providing ongoing support either onsite or by our helpdesk. Our aim is to become the source for all of our clients’ needs whether it is a piece of hardware or a fully managed global network.
We are fully accredited by a number of organisations including the leading Hardware and Software vendors in the marketplace. We are a Microsoft Authorised Partner and also hold a Microsoft Authorised Academic Reseller qualification, allowing us to supply low cost licences to charity and educational establishments.
How can we help?
IT First Ltd is an equal opportunity employer and is fully committed to a policy of treating all its employees equally and fairly. It is our aim to become the company of choice which can provide a sustainable and high level of service and quality to our clients whilst behaving professionally and responsibly towards our employees.
It is our aim to provide a combination of experience, innovation and diligence in all our tasks to provide a quality menu of services to meet the ever changing needs of our clients.
IT First will take all reasonable steps to employ and train employees on the basis of their experience, abilities and qualifications and are all treated with respect and dignity. We will provide all resources which are necessary for staff to perform duties in a safe, efficient manner to maximise benefits to the company and its clients.
We are fully accredited by a number of organisations including the leading Hardware and Software vendors in the marketplace.
We constantly strive to keep our consultants fully up to date with all of the latest technologies and releases in order to provide the best possible advice and service.
Partnering with Microsoft and being awarded with Mid Market Solution Provider, Cloud Solutions and Volume Licensing competencies ensures that our skill set is always kept up to date, providing our customers with confidence that we are able to service and support their business needs. We also hold the Microsoft Authorised Education Reseller accreditation meaning we can supply discounted software to education and charitable establishments.
IT First has achieved certification to the internationally recognised ISO 9001:2015 and ISO 27001:2013 standards. By achieving this internationally recognised certification, IT First has demonstrated its commitment to data protection, continuous improvement and customer satisfaction. This independent assessment was conducted by the British Assessment Bureau, a leading Certification Body.
With our team of highly experienced and qualified staff we can provide full helpdesk and onsite support services. We can provide varying levels from Ad Hoc to fully managed outsource contracts where every aspect of your IT is taken care of without you needing to worry about it.
If you need some assistance with a project IT First can provide the consultancy you need.
There are several different reasons to call in an IT First consultant including access to more objective external advice and recommendations, access to our specialised expertise and temporary help during a one-time project.
It may be as simple as some general advice on the correct technology to support your business, or a simple server roll out, or as extensive as rolling out new systems and services worldwide.
Some larger consultancy examples can be found within our case study page, but rest assured however large or small your business is, IT First can provide professional and appropriate consultancy.
Stronger, faster and more secure - With the right upgrades, your business becomes increasingly productive, profitable and efficient. By developing a long-term plan and understanding your future goals, we can suggest upgrades to boost your business.
We advise on what to buy, from the right mix of software licensing to high-performance hardware. And we install and upgrade new equipment out of office hours, minimising the impact on your productivity. Affordable and honest purchasing - We’re not tied to any hardware manufacturers or suppliers, so we can offer you the best equipment and the best price.
Our experience across multiple businesses and industries enables us to bring best practice from elsewhere to keep your IT systems healthy. It’s not just about keeping your IT systems stable and available; we also work with you and your business to ensure that your IT strategy is aligned with the business plan.
Small and medium sized businesses choose IT outsourcing and entrust the management of most or all of their IT systems to us. For example BHAFC outsource the management of their entire IT environment to IT First.
Have you got an IT Director? Would you like one? Smaller businesses cannot afford to employ a full time IT Director, but we can provide you with the knowledge and expertise of a highly skilled IT Professional to carry out this role for you, without the associated expense of hiring yourself. Working alongside the business owners or directors we can make sure the IT strategy is aligned with the business plan and will avoid any nasty surprises when it comes to the IT spend. In the changing climate of IT we can make sure that all of the up to date technology is assessed with your infrastructure in mind before being included in any future plans, allowing you to grow and develop your business with confidence.