Jamesford, is an independent change management consultancy, focused on improving your business
Established in 1996, Jamesford provides support to our clients in the delivery of business change, operational performance improvements and in facilitating the creation of the customer centric business.
Our friendly, practical, partnership approach and can-do attitude ensures that your program implementation is a success. Our people are highly experienced with operational management experience and we deliver business transformation through proven, pragmatic, hands-on project and change management support.
Your partner for business change.
We work in partnership with our clients to achieve business goals. Fundamental to that partnership approach is taking the time to fully understand and appreciate your company and its requirements.
We believe that this understanding helps engender collaboration and trust. We hope you will take the opportunity to find out more about us, by either exploring our website or getting in touch.
Jamesford is a unique business consulting company, offering a pool of consultants offering unrivalled depths of knowledge and practical experience.
As an independent, private, limited business consultancy, we are unencumbered by third party interests that could compromise our reputation for thorough unbiased advice.
We are viewed by our clients as valued partners in the creation of strategic capability. We help them focus on their customers, create paradigm shifts in terms of redefining the Customer Centric OrganisationTM and thereby add value beyond customer expectations. We are a knowledge based organisation who deliver facilitated change. We feel exhilarated, jubilant, empowered and energised by our work.
“In an uncertain world, where all we know for sure is that nothing is for sure, we are going to need organisations that are continually renewing themselves, reinventing themselves, reinvigorating themselves. These are the learning organisations, the ones with the learning habit. Without the habit of learning, they will not dream the dream, let alone have any hope of achieving it.”………Charles Handy
Jamesford is a collaborative implementation partner, adopting an approach to business consultancy tailored to suit each and every individual client.
We work closely with you to ensure a detailed initial understanding of your requirements, then work diligently and thoroughly to deliver maximum value to your business improvement projects.
Always operating sensitively in your organisation, we offer a polite and professional style to business consultancy. We have found this simple approach highly effective in engendering trust, collaboration and partnership.
We are proud to acknowledge that more than 75% of our business comes through referrals and repeat engagements – testament to the successful combination of a professional partnership approach and a highly talented pool of business consultants.
Our clients say we are different because we combine expert content knowledge with experience across many industry sectors with a focus on delivering results.
Mike is a seasoned Global Marketing Director with a successful international career of over twenty years. Much of this time for GlaxoSmithKline as Director in their Consumer Healthcare division with responsibilities for strategic growth in their Global Brands. He started his career with Colgate-Palmolive in New Zealand progressing to a senior Marketing role in Australia. In 1995 he joined SmithKline Beecham where he thrived in the world of Global Brand Marketing that also encompassed integrating acquisitions and mergers. Mike left GSK in 2008 to join Jamesford. Recently Mike has provided expert advice on marketing and brand retailing in Japan to Bain & Co. Notable projects Mike has directed include:-
He attended Victoria University in Wellington and The University of New South Wales, Australian Graduate School of Management. He is a Business Leader in the Marketing Society, an Educator at Gerson Lerhman Group and holds the Institute of Directors Certificate in Company Direction.
Sandra specialises in brand development and repositioning, customer insight and the delivery of front-line initiatives for both the public and commercial sector. She applies her extensive global experience to help her clients deliver their ‘brand’ promise to internal and external stakeholders across the UK and the world. She has done impressive work in the gathering and analysis of customer data and the design of marketing initiatives which is based upon the evidence gathered with her Datanomics tm tool. Sandra started her career working for British Telecom as a Senior Marketing Manager, developing the BT brand to address 525,000 business customers and managing all of the corporate communications to businesses in the UK, internationally and latterly, to the UK Public Sector. She has deep sector experience in travel, entertainment, leisure, professional services, media, construction, financial services, oil and energy, IT and Telco and manufacturing, as the marketing director responsible for these sectors. She was headhunted by Cable and Wireless to head up Business (sector) Marketing and then International Marketing. She was subsequently headhunted to a US company based in the UK, the 3Com Corporation and then poached by a UK Consultancy firm to head up their marketing practice for the Public Sector. Globally respected for her marketing innovation, the Wall Street Journal said she put the ‘marketing verve back into the 3Com Corporation’ after a world-wide staff campaign to reposition the company and its products. The UK Times Higher Education supplement called her a ‘marketing guru’ for her brand work in the Higher Education sector. As a consultant, she has been an advisor to the National Health Service and the Department for Works and Pensions on brand positioning and communications. Recent assignments include:
Work with a Private Equity Firm on a commercial merger
Matt specialises in delivering sustainable increases in client organisations’ capability to deliver major change for themselves, while reducing the chances of failure of these changes. He started his career with significant managerial responsibility from an early age as an officer in the Royal Navy for 10 years. Subsequently he has delivered significant business transformation programmes in diverse organisations both personally and giving others the capability to do so. Recent assignments have involved the design and delivery of large scale transformation programmes and the development of organisational governance, people and processes in major programme delivery. His achievements have included:
