To truly optimise the way in which your business works
3. Understanding people and why they behave as they do – Recognising that people work in a system and a job of a leader is to work on the system, to improve it with their help
4. Understanding variation; a real understanding of the key performance indicators and their predictive abilities – Using the Performance Prediction Chart™ key measures can be linked to the organisation’s purpose and processes, this provides a powerful method for predicting future performance, improving performance and for making better decisions from better data
that your products and services deliver to your customers so that everyone in the organisation understands.
Building the performance management and measurement system around the flow of work through the organisation with the aim of reducing waste and increasing profitability. Looking at data using Performance Prediction Chart™ provides a powerful method for predicting future performance, improving performance and for making better decisions from better data.
Providing staff with the thinking, tools and techniques necessary to improve their activities, recognising that people work in a system and a job of a leader is to work on the system, to improve it with their help.
We work with you to design assignments around you objectives, needs and budgets. For a small company this might be achieved on the first visit followed by a fully costed action plan, for a larger company this might mean undertaking a diagnostic prior to establishing the detail of what needs to be done by whom and when, which is then followed by a fully costed implementation plan.
“I have to say from a personal viewpoint, since you came on board you have helped streamline and simplify our systems brilliantly, and continue to do so, which makes my job much more straight forward, and I thank you very much for all your efforts …”
Works Manager for £10m printing company
Managing Director of a £10m lift company
Securing new business
“Without the help of Statius and the systems and processes developed we would not have secured £27m of framework agreements and term contracts.”
MD of a £20m contracting company
“This (assignment) has confirmed some things I knew, and that was useful; some things I didn’t and that too was useful. However, most importantly, I guess we all felt a bit uncomfortable at times but now we have a real and robust improvement plan to go forward with.”
“Statius challenged and changed our thinking, without them we would never have changed the business model and we’d be far less prepared for sale”.
Sales Director £1m IT company
At Statius, we want to help contact centres understand their organisation as a network of interconnected parts that delivers value to a client. Coupled with an associated performance measurement system, this then allows us to:
measure and remove the failure work, which is the single greatest lever for increasing capacity and productivity;
In short, Statius is interested in helping you to develop better strategies, better systems and engaged people delivering better results.
