Countryman Home Improvements is a unique business in this industry. Established in 1988, its staff is highly trained and motivated to the cardinal business principles of integrity, excellence and service.
All products we sell have Quality Standards. Our policy of offering a large range of products, incorporating uPVC (in all colours), hardwood and aluminium materials, in addition to options regarding frames, locking systems, styles and different glasses, is one of the cornerstones of our success.
You can trust Countryman to carry out business in an ethical and honest manner, from the first contact. We do not “cold call” or use “pressure selling”, and everyone is treated with proper respect. We sometimes make mistakes, but you can trust us to honour our commitments and to correct any errors as speedily as possible.
All service calls are logged, and a response is made within 24 hours, 7 days a week. With every installation a written Guarantee is provided, together with an Insurance Certificate, issued through a British Insurance Company.
Every inquiry is dealt with on an individual basis, and full information is provided for all products in the industry. Customers are encouraged to make their own choice, and detailed specification is provided on every quotation.
The service provided by the staff of Countryman is evident at every stage:
Our operation procedures fully reflect the National Federation of Glaziers’ commitment to Good Practice and the Master Window and Conservatory Installers Association (TOP 100) Consumer Charter, which covers all aspects of this business, and all installations are carried out in accordance with the National Federation of Glaziers’ Code of Installation Practice.
We have been providing high quality windows, doors and conservatories since 1988. Based in the South East, we are a family company which recognises that trust, integrity and good service are the key foundations for any business.
We know that it is necessary to offer proper advice, and as large a range of products as possible. With the best advice, our customers have the opportunity to make the best choices for their particular needs. All our products are made to the highest standards. Installations are carried out by specialist tradesmen and conform to Building Regulations.
We support the National Federation of Glaziers “Commitment to Good Practice” which covers all aspects of this business, from advertising through to after sales service. We are members of TRUSTMARK, CheckaTrade, FENSA (one of the Government Approved Self-Regulation Bodies), the Guild of Builder and Contractors and TOP 100 – The Master Window and Conservatory Installers Association. We issue a full 10 year guarantee and our guarantees are underwritten by an Insurance Company for your peace of mind.
