Our Project Leaders draw on their experience from working in business and are multi-skilled, with HR, IT, managerial and research backgrounds. All of them are excellent project managers. They provide you with invaluable advice and help and expert know-how to get the highest response rates from your teams and to draw out the information that you need to develop your organisation. Their assistance can range from presenting survey results to senior management teams to conducting focus groups and making actionable recommendations for action planning
Partnership working is our normal style – and that’s the same whether we’re working with a local authority, an international corporation, a charity, an SME or a private business.
You need maximum participation to be able to really understand your target audience’s views. To help with this we offer surveys online, in printed form and over the telephone, with multiple language versions available wherever required. Online surveys are responsive on mobile and tablet devices and work on all browsers. Participants are made fully aware of what the survey will achieve and they are assured of our independence and the confidentiality of their answers
“When will I see the results?” This is the first (or maybe the second) question a new customer will ask and we are just as impatient as you to see the survey scores. Fully checked and accurate survey results are delivered quickly, usually a week after the survey closes. Clients love our online survey reporting tools and tell us they are among the best in the industry. The easy-to-use online results portals provide an impressive range of personalised reporting, benchmarking and cross-tabulation features. Results relating to teams, departments and the company as a whole can be communicated across the organisation easily and securely. We also offer a range of written, presentational and charted reporting outside the online reporting tools.
As Company Partners of the Market Research Society, and fully ISO9001-compliant, you can rest assured that all work is carried out with the utmost integrity and in strict observance of the Data Protection Act. We place quality and a commitment to good practice at the heart of everything we do. By keeping all aspects of our comprehensive service in-house, we can ensure the highest standards are met at all times.
Targeted, meaningful information is provided for your managers and teams. Key performance indicators are monitored and expert guidance is provided. Finally, appropriate action plans are developed and embedded in your organisation using focus groups, 360 degree feedback and development workshops to build skills and capabilities where the survey results suggest they are needed.
Our Project Leaders and Project Managers are backed up by a team of other exceptional individuals who can provide consultancy to support your business needs. Our expertise includes:
to find out how your business can profit from our bespoke, flexible and transformative service.
WHERE WE ARE
By comparing their own self assessment with the perceptions of colleagues, your 360 Degree Feedback will provide valuable input to talent management, performance appraisals and training evaluation.
Once the data has been gathered it is analysed and provided as a report to the person being assessed
We have helped
an international tobacco company to understand employees perceptions of its shared services provision and to identify how it could become more effective
a global provider of online collaboration tools to improve the extent that the company values are embedded in local practice and management style.
a leading transport and logistics provider to increase employees commitment to the organisation and improve employee retention
a top-end UK retailer to understand how employee engagement can impact on sales, helping them to achieve an ambitious revenue target
a global company in the logistics industry to gauge perceptions of individual managers leadership capabilities and enable the development of each manager by providing both feedback and an online development planning tool
a multinational technology company that has undergone substantial restructure to gauge how satisfaction and loyalty levels within its global customer base can be improved, what actions are needed to build on employee engagement levels and how the two are linked together
