MIQ Logistics is a third party logistics company that enables companies to improve their transportation network and overall supply chain efficiency by offering flexible logistics solutions supported by Web-native technology and global logistics management capabilities.
We believe that adherence to our Core Values, as well as pride in our work and company, continuous improvement, and responsiveness, will lead us to continued growth.
Developing an Authorised Economic Operator programme is a core part of SAFE; creating Customs-to-business partnerships that secure the supply chain and facilitate legitimate low-risk trade.
MIQ Logistics are AEO and C-TPAT accredited globally
MIQ Logistics is always looking for ways to redefine the possible. The international supply chain is full of hazards just waiting to happen. All logistics companies must sub-contract to third parties, even if only to a shipping line, or airline.
Throw a couple of spanners in the works , such as goods that require special handling, or a challenging delivery date and you can probably appreciate why so many logistics providers fail to consistently meet their clients deadlines.
Control over your shipments is so thorough that we are able to take evasive action, where necessary.
“All MIQ Logistics personnel are duty bound to offer a 1st class service, dealing with customer enquiries immediately, without exception. Whether it is a quotation enquiry, status update, shipping details, or even a copy of an invoice, all staff will ensure that immediate action is taken.”
MIQ Logistics enforce a robust customer service programme called ‘Minimum Service Standards’ (MSS) across its network of offices worldwide.
MIQ Logistics guides and empowers employees to serve both internal and external customers in a consistent manner. These guidelines form part of our employee’s handbook upon joining MIQ Logistics and are upheld at all times throughout our management structure, to ensure that our employees fully understand our ‘Customer First’ policy.
At MIQ Logistics, we truly believe in the importance of communications and integrity; this is fundamental throughout the supply chain. With many transportation service providers operating in our industry, it is how we relay the right information at the right time, consistently and proactively, that upholds our high level of customer service.
When managing the transportation of our customers’ products, there are specific danger areas at each movement. It is our duty to ensure that our customers’ goods are delivered on time by managing these potential dangers, but also exceeding expectations at every step, demonstrating that extra value set MIQ Logistics apart from our competitors.
Andy joined MIQ Logistics in 1995 and was promoted to managing director in 2002.
During his tenure with MIQ Logistics, he has been instrumental in its acquisition of a world-class, value-added warehouse company, and the development of an International Supply Chain service offering.
His focus on a strong service culture among employees led to the company’s recognition by the
Andy started his career at DHL, and by age 21 he was Gateway Consolidation manager for DHL Air Cargo in the UK. He later moved to B&H Worldwide and helped build its time-critical aircraft support service.
He is the friend with whom you can do business as well as have a great time socially, a real gem in the MIQ Family.
Tony has been with the Company since 1996 and is the driving force of the Midlands & Northern region and the key customer relationships we have built over these years.
Ocean Product Director
Alan leads the newly forming Ocean product management team.
Alan’s team will further develop our sea freight product and guide our customers through the often murky waters of international ocean shipping.
Significant and sustainable growth of our ocean services will increase volumes further, greatly complimenting the already established ISC and VAW products and ensure that MIQ can offer full end to end supply chain solutions for our customers.
Markus has responsibility for much of the UK’s commercial and sales activity. He develops MIQ’s relationships and negotiates contracts with carriers and major service providers. Markus also manages the LHR based commercial department and primary UK sales team.
Steve is an immensely capable logistics professional and holder of a Masters in Business Administration (MBA.)
Steve has commercial. strategic and operational responsibility for MIQ Logistics flagship UK retail logistics facilities; managing key contracts and customer relationships.
John leads MIQ’s International Supply Chain (ISC) team, with responsibility for developing the ISC product and end-to-end supply chain solutions, which are supporting the continued success and growth of leading brands and retailers.
His early career embraced many client-side (Hitachi) and provider roles including procurement, manufacturing, logistics and international transport.In his spare time John enjoys cycling and travelling.
Don was the owner of The Logistics Corporation (TLC) prior to MIQ acquiring the business in 2010 and led its integration and subsequent growth.
Joining MIQ Logistics in 1993, at its inception, Phil has held a number of key roles, including the development of an import capability and department, for the nascent MIQ.
As operations director, Phil’s commitment to delivering the highest levels of customer service and encouraging his colleagues to do the same, is no longer restricted to the import department, but shared across the whole business.
Under Muhammad’s leadership the MIQ Logistics HR capability has evolved beyond administration and payroll processing to embrace the transactional and strategic initiatives necessary to recruit and retain the best talent in the industry, while ensuring the high levels of employee engagement that has driven consistent growth and tripled employee numbers.
Muhammad is a trusted, professional and reliable partner to the business who has the academic aptitude to support our drive to make MIQ Logistics an employer of choice.
