Appletree Communications
Appletree Communications (ATUK) operating from Bury, Manchester acts as the support arm for infrastructure and IT services to Appletree Mauritius. These include, Payment Gateway, Direct Debit Bureau, and the management of key contracts for the provision and delivery of its data centre and IT infrastructure. Additionally, ATUK aligns its Business Development, Account Management, Software integration and strategic product development to the Appletree group.
Appletree Mauritius (ATMU) undertakes key cost centre activities, which include operations, customer service centre, IT and software development support and sales. ATMU offers full 24hr support within its contact centre and operations, comprising of help desk, reporting, finance, administration and subscriber fulfillment. This offshore centre provides a cost competitive edge of over 50% operational effectiveness compared to Europe, and a base to service the Africa/ Asia region.
Appletree chose Mauritius whilst preparing for a period of rapid growth. Our choice to offshore, partially driven by cost, was heavily influenced by the stability and flexibility offered by the island as an offshore centre, coupled with a culture where customer service is paramount to its workforce. With both a positive fiscal and legal business environment, Mauritius is ideally positioned to serve businesses within Europe, Africa and APAC (Asia-Pacific) countries. Our established team, infrastructure and reduced operational costs (vs.Mainland Europe), enabled Appletree to develop and deliver new, bespoke and innovative solutions with dramatic reduced setup timescales to any potential client or partner.
Appletree Communications Ltd
Appletree Communications provides organisations with multi-layered front- and back-office support from its various support centres, including subscriber management systems, automated billing and payment processing systems, which evolved through supporting blue-chip broadcasters in the pay TV industry.
These complete, resilient and trusted solutions allow service providers to select their requirements and satisfy their business needs. Our modular approach allows start-ups, companies that are in growth phase and larger businesses that require a new platform to enhance and increase their business profitability.
the key to our success is to help others become successful...
