We've been here since 2005, when we were the first online retailer to open those annoying boxes of 12 and start selling
pens individually and the first to bother stocking the rarer colours and refills. You can still buy any item we sell in almost any quantity you like. We also made a commitment to stock every available refill, and we've stuck to that. These days you can find a bit more general stationery here - just stuff that takes our fancy and that we know you'll enjoy. Basically, we're just a bunch of pen geeks and if someone shows us something shiny or cool or interesting, we'll stock it.
We specialise in: Amazing Product Range - Lightning Despatch - Brilliant Customer Service
For help, advice, suggestions or complaints just
We’re passionate about our products, aiming to provide a great online retail experience and to exceed your expectations. To achieve this we:
Stock a huge variety of products.
Tens of thousands of independently-collected customer reviews confirm that we’re doing just that. These reviews tell you pretty much everything you need to know about us. We’re proud to have gathered thousands of loyal, repeat customers over the years and we offer the same great service to all customers, whether home or business, or whether your order is £5 or £50,000.
We're recommended as trusted and reliable stockists by: Pentel • Pilot • Uni-ball • Stabilo • Staedtler • Zebra • Kuretake/Zig • Faber-Castell Design, Office & Technical • Schneider • Tombow • Caran d'Ache • Kaweco • Visconti •
We're the leading UK importers of OHTO, Platinum, Koh-I-Noor, Kutsuwa, KUM, CDT.
We're the only specialist in the UK who can offer the complete range of writing instruments in one store - everything from a basic biro to a collector's fountain pen, via specialist art pens and industry paint markers. We're not pen snobs either - we love disposable rollerball pens as much as old-fashioned fountain pens; we're suckers for a cool mechanical pencil; we're excited about unique marker pens.
We love our products and understand why you love them. We stock all the weird, wonderful, fiddly, slow-moving, hard-to-find bits and pieces that nobody else bothers with. Because it's important.
Provide clear and honest information with no hidden charges or small print.
Deal with your issues now, not later. Emails answered within 1 business day at the latest, but normally within an hour during our business hours.
Sort out any problems with the minimum of hassle. We can’t be completely perfect, and occasionally products are defective or delivery services let us down, but our aim is to fix these things as fast as we can and with the minimum of inconvenience to you.
Go above and beyond. We’ll help you find the perfect product; make a special order for that unusual item we don’t stock; or work with you on a tight delivery schedule.
In short: we want to be the easiest company you’ll ever do business with, and to treat you the way
Our Products
We stock great products. The vast majority of them come from famous brands whose success has been built on their quality. Where we stock stuff from niche or start-up brands you may never have heard of, it’s because we like and admire their work, and is often a result of customer demand.
You can be confident that you’re buying quality items in perfect condition, but in the unlikely event that a product doesn’t suit you we offer an easy 30-day returns procedure, with exchange or refund as required.
We’ve supplied thousands of businesses with all kinds of products. From the smallest start-ups to the largest global corporations; supplying Office Pens, Industrial Markers, Corporate Gifts and more.
Need help selecting a product? Pick up the phone or email us. We have thousands of stock items and thousands more available to special order. If we can’t find the right product for you it probably doesn’t exist. We don’t up-sell or over-promise. We don’t employ any sales people or anyone on commission – just a customer service team whose success is measured by getting you the right product at the right price in the right timeframe.
If you’re a retailer looking to re-sell we can help with that too.
