TP Fire & Security Ltd was the product of hard work and long hours from our chairman Mr Terry Young in 1990, starting his vision from humble beginnings within a rural village in Norfolk, the company has grown exponentially and now boasts Offices in London and the Midlands providing reliable service to customers new and old, local and corporate national contracts.
At TP Fire we deliver a comprehensive fire safety service, creating reliable responses to your industry offering a complete solution. Principally based on expert consultation, we deliver total solutions that prepare and protect your company sites for even the most challenging eventualities.
TP Fire & Security have robust and reliable systems in place to effectively respond to any emergency. Regardless of whether your company or organisation is suffering from a minor equipment fault or a full scale system shutdown, we instantly mobilise our front line support to deliver the right advice, whilst rapidly deploying the necessary personnel to restore you to the required levels of protection and safety.
Help Desk Support Systems
Any initial support query or enquiry will be answered by our manned help desk, giving you access to one of our fully trained engineering staff, no matter when you call. As part of our service we answer calls and provide detailed advice on client issues from insurance and legislative matters through to operational questions on detection equipment and alarm apparatus.
If we cannot resolve your situation through our help desk, your case is instantly escalated to the engineering support team. Following notification of any fault, a technician will arrive at your site with the appropriate skills and any spare parts or equipment required to repair your fire detection and prevention equipment, and restore full functionality.
No matter what your business purpose or premises, at TP Fire & Security we can design the bespoke fire protection solutions to meet your needs. With a proven track record of serving organisations in a variety of sectors, our technical teams have the experience and expertise to anticipate the demands of the most challenging environments.
TP Fire & Security are approved NHS providers, passing the stringent requirements necessary to serve this vital public health organisation.
This facilities management and services provider works with a number of different sectors. We support them in a variety of industries with fully serviced alarm and detection equipment.
Through this large site provider we deliver vital and regular service plans to a vast range of Norfolk County Council sites including schools, public libraries, offices and even fire departments.