The International Organization for Standardization (ISO) develop and set worldwide standards for business practice including the ISO 9000 family of Quality Management Standards (QMS), one of ISO’s best known standards. ISO 9001:2015 QMS certification shows a commitment to providing customers with a high quality of service while evolving the company’s quality management system as business develops.
The QMS standard takes a systematic approach when reviewing a company’s processes and the following areas are focused on:
Archive Management Systems Limited (AMS) complies fully with the Data Protection Act 1998 and other relevant legislation relating to such documents.
This document provides an overview of the data Protection Act 1998 and general guidance on compliance for AMS staff. It does not and could not cover every situation in the day to day working of AMS but states the principles that staff should adhere to. In 1995 the Data Protection Directive (95/46/EC) directive was adopted by the European Commission to promote personal privacy rights and to harmonise the data protection laws of the EU member states. As a result of this directive the UK passed the Data Protection Act 1998. The Data Protection Act 1998 regulates how personal data (information held about living individuals) may be collected, held and disclosed. The Act sets standards that must be satisfied when obtaining, recording, holding, using or disposing of personal data.
Some of the breaches of the Act are criminal offences and in some circumstances the directors or other officers of a company in breach may also be personally liable. Criminal offences include:
These are committed where processing is being undertaken by a data controller who has not notified the Information Commissioner either of the processing being undertaken or of any changes that have been made to that processing. Failure to notify is a strict liability offence.
It is an offence to knowingly or recklessly obtain or disclose personal information without the consent of the data controller. This covers unauthorised access to and disclosure of personal information. If a person has obtained personal data illegally it is an offence to offer to sell or to sell personal data. It has been noted that individuals within the UK are becoming more aware of their rights under the Act and are therefore more likely than ever to exercise those rights. Also business competitors have been known to complain to the Information Commissioner when they know their rivals are not complying with the Act.
The administrative costs of dealing with subject access requests and complaints (which may also result in an investigation by the Information Commissioner) can be high. Therefore requests need to be dealt with promptly and efficiently and grounds for complaints avoided. The Information Commissions will also publicise upheld complaints and any successful prosecutions, which wouldn’t be helpful to AMS or its reputation.
“The outsourcing department would like to thank all of you (especially the delivery person) for the outstanding service you provide us with. We are particularly impressed with your response when requesting urgent items to be delivered from storage and the fact that nothing seems like too much trouble for you. ‘THANK YOU VERY MUCH’”
(Leading Outsourcing Company, Windsor)
AMS can provide you with free on site surveys and manage any account on your behalf as a partner, or directly with the customer.
The Program is also suited to organisations who do not have the facility to provide records management services, but need to offer the service as part of a package or to create added value to existing operations.
AMS work with organisations across the UK. Our customers choose us because of our extensive Records Management experience combined with very competitive rates. What's more, we provide outstanding customer service throughout.
Archive Management Systems is an ISO 9001:2015 certified organisation. The ISO certification is part of our continued commitment to provide our customers with the highest quality of service.
WE CAN HELP YOU – CALL 0800 783 7079 TODAY…
This is the ideal solution if you would like to free up valuable space, secure critical business information and reduce paper costs, just call for a FREE Quick Quote today.
