Our reputation for providing high-quality customer support is extremely important to us. We have put some of the feedback on this web site, but have many more examples and can provide references.
Our experience has included the design, validation, optimisation, commissioning, training and on-going support of critical parts of industrial automation systems to ensure that they are robust and can be supported in a way that minimises downtime and lost production.
To assist us in this task, we have the expertise of International partners in the areas of Industrial Network Monitoring & Diagnostics and also Process Control Optimisation. We are also active members of PROFIBUS & PROFINET International (PI).
Our reputation is the most valuable asset we have. To protect this we always check that our clients are completely happy with the level of service we have provided by asking them to complete a Feedback Form
. The questions asked cover all aspects of our services including costs. We are always careful to ensure that the work we do is transparent and clearly adds value and the feedback confirms our belief that we offer very good value for money when compared to our competitors. Examples of the feedback and comments we have received from our clients, can be found on the home page of this site with more available on request.
He has 30+ years of practical experience in several areas of Process & Manufacturing Automation, the last 22 of which have been with Control Specialists Ltd. This experience includes Software Design, GAMP Validation, PID Loop Optimisation, ExperTune Support, Control System Support, PROFIBUS / PROFINET validation and support, delivering Process Control, PROFIBUS and PROFINET training courses. He has worked for clients in the Pharmaceutical, Water, Chemical, Glass, Oil & Gas & Food industries & has worked on projects / delivered training courses in Australia, the US and several counties around Europe
Ian is a Control Engineer qualified to BENG (Hons) with 30+ years experience working in a several areas of Process & Manufacturing Automation, and has been with Control Specialists Ltd since 2007.
Steve is a Chartered Engineer (C.Eng) with 30+ years in design of Instrumentation / Control and information Systems. His experience encompasses Control System Software Design complying with GAMP and Validation, Install and commission, Maintenance and System Support, PID Control and Loop Optimisation, SQL Historian and SSRS Reports. He has worked for clients in the Pharmaceutical, Water, Chemical, Glass, Machinery manufactures, Aerospace & Food industries, projects have been in UK, France, Middle East, USA, South Africa, China and Korea.
At the end of a project, we canvas our clients for their opinion on the level of service they have received from us. This is based on eight categories, each of which are marked between 1 (Poor) and 10 (Excellent). Some clients go further and provide testimonials which can be found on the home page of this site. All past audits and client feedback are available on request.
"I have always found Control Specialists Ltd an extremely professional and efficient company to deal with. They offer pragmatic solutions to problems and deliver these on time"
"Extremely helpful and patient staff. A pleasure to deal with."
"The response has always been very good with the engineers being very helpful and competent"
"He showed us a high level of productivity, punctuality and professionalism. We were happy to work with a specialists of that level"
CONTROL SPECIALISTS LTD
qualifications. Using tried and tested techniques, we are able to assist in identifying issues that are often difficult to resolve.
We are active members of the UK PROFIBUS & PROFINET Association and work closely with PROFIBUS & PROFINET International (PI), the vendor-independent organisation responsible for the development of the two technologies. We also have an excellent reputation for delivering scheduled and site-based
As an Authorised Solutions Partner of Indu-Sol GmbH, Control Specialists are able to provide sales and technical support on a wide range of network monitoring and diagnostic tools. These can be used to objectively assess the quality and stability of industrial data networks. to achieve reliable, safe and trouble-free operation of machines and plants. Their clients include blue chip companies in several industrial sectors.
We provide UK support for all Indu-Sol monitoring and diagnostic tools that are used around the world for the support of industrial networks like
