Metadata is an organisation that combines strong academic expertise with extensive practical experience gained in the commercial and public sectors. This means that our clients can be confident that our courses deliver the latest thinking in best practice with lots of practical examples to bring theory to life. Our core team members are:
Dr Mike Goodland has been working in IT for more than 20 years as a business analyst, consultant, trainer, author and university lecturer. He was instrumental in the development of business analysis and systems development methods for the UK government and his books on that method (SSADM) have sold more than 40,000 copies.
Mike has developed courses in business analysis that have been sold to many organisations (indeed you may find that other ISEB course providers are using our materials under licence) and given hundreds of courses on this and related areas. He also has considerable practical experience through working as a consultant on many key strategic projects. Coupled with his academic and teaching experience, this ensures that as a tutor you are getting someone whose knowledge is ‘second to none’.
Richard has a wealth of experience gained in a variety of roles in blue-chip environments and the public sector, such as American Express and HM Treasury. This includes over 15 years managing programmes and projects across the world including 10 years of systems development. Richard is a very experienced PRINCE2™ Practitioner and an active Gateway™ Reviewer of Government IT projects. He is also a highly regarded public speaker and delivers training courses that are effective and entertaining. Richard is a Director of the College of Public Speaking. He is also employed on a part time basis to deliver lectures to post graduate students at the University of Greenwich in Project Management and the Strategic use of E-Business.
Mike is a seasoned Business Analyst with over 30 years broad based experience across multiple industries. He spent the first part of his career in Retail Banking, specialising in Credit Risk & Product Management, and was heavily involved in numerous change initiatives, before moving into the Information Systems domain in the early 90′s. Since then he has worked predominantly as a Business & Systems Analyst managing change at the interface between the Business & IT domains.
He has a particular interest in identifying the linkages & integration points between Industry Standard Frameworks & Methods, he enjoys translating complex technology concepts into formats that both business and technical people can readily understand. Mike is a Chartered Engineer, holds a 1st Class Honours degree in Computing & Psychology, an ISEB Diploma in Business Analysis, and OMG certifications in Business Process Management.
Dawn has 20 years experience within the IT industry always gravitating towards the BA role regardless of job title, initially for a software development company delivering bespoke software solutions for a variety of large public and private companies across a broad range of industries. Moving onto a consultancy firm delivering e-commerce solutions to a wide range of companies from manufacturers to financial industries. Finally spending 12 years working as a BA within a financial services company delivering solutions for foreign exchange, treasury and regulatory compliance projects.
Claudia is an accredited Prince2™ Practitioner, BCS Business Analyst, Lean Six Sigma Belt and qualified accountant with a track record of delivering major financial transformation projects. She has extensive experience in managing complex programs and full lifecycle projects across a variety of large and medium-sized organizations worldwide.
Claudia has successfully founded and grown a management consultancy specializing in business process re-engineering and total quality management for manufacturing, chemical and pharmaceutical industries. Being German, her project delivery focuses on efficiency within tight time and budget scales. Claudia is currently working as an independent Interim Manager for leading financial services organizations in the UK.
She has a profound academic background, holding master degrees in Business Administration and Science and a PhD in Innovation & Technology from international alma maters. Claudia’s extensive industry experience based on her strong academic foundation ensures that her courses are both comprehensive and benchmarked against real-life case studies. Her students appreciate her light-hearted and discursive approach to teaching.
He now uses his experience to provide training and consultancy to large organisations, and this keeps him up to date on current Agile thinking, trends and problems.
Nick de Voil is a Certified Management Consultant specialising in information systems and customer experience design. He has over 30 years experience including roles in business analysis, project management, consultancy, systems development and teaching at a Further Education college. He has written and delivered numerous articles, book chapters and conference presentations, particularly on subjects related to business analysis and user experience.
Nick has served for several years on the board of IIBA UK, the UK Chapter of the international professional body for business analysts, and enjoys mentoring and coaching other business analysts.
Nick has a 1st Class degree in Computer Studies and Russian, and a MSc in Human-Computer Interaction with Ergonomics. He holds BCS and APMG certifications in business analysis, systems design and software testing, as well as qualifications in consultancy, Further Education and the securities and investment industry.
Rod has been working within the IT field for over 30 years. In this time he has had roles from operator to Head of IT for an overseas bank. Since 2001 he has been working as a business analyst within the finance sector both in the UK as well as Europe and brings this wealth of practical experience along with his natural enthusiasm to his courses. He has two passions that he wants others to be converted too.
