can repair any time piece whatever its age or whatever the brand. By keeping abreast of modern manufacturing methods we are able to repair the most technically advanced watches available from any country of origin.
, we cover the warranty for a number of brands. With our skilled watchmakers, together with our highly motivated customer service team, we are able to provide full servicing and warranty repairs for your brand.
provide a unique, custom watch repair service to companies in the UK and internationally who import watches to the United Kingdom, either directly or through UK based agents. This also includes makers warranty work. Importers are able to concentrate their resources on developing the brand and benefit by not having to administer a repair service of their own. The
service relieves brands of time-consuming administration and consequential cost of operating a specialist department with national distribution facilities. Essential quality control ensures complete satisfaction with the product before distribution to protect your reputation.
With over 35 years’ experience in the watch trade, our team at Mistal are committed to expanding our portfolio and brand catalogue. Whether it’s distribution or warehousing and fulfilment, we have an extensive range of relationships to provide the highest quality service for your brand.
Mistal Time Services Limited has been servicing the watch trade for over 35 years. Throughout this time, Mistal has gained important relationships and partnerships with the retail jewellers as well as watch brands and manufacturers, servicing and repairing their watches to the highest of standards. We work together with our partners to achieve fast and high quality repairs for their customers whilst offering full support for any queries.
With our customer service team on hand, we have created strong and trusting relationships. Our customers place their trust in us to provide the utmost care and attention with the highest quality for every repair job.
Mistal was founded by Paul Nesbit and Peter Davies, both craftsmen themselves, with over 80 years of combined experience. After 35 years Mistal is still a family run business that incorporates an individual and personal touch within all aspects of service and trading.
With success and consolidation has come the opportunity to continually invest profit back into the company with the continuous aim to provide you, the customer, with the best computer systems and support staff.
Ultimately, this commitment to state-of-the-art equipment, traditional skills and training, impacts in excellent benefits to you which will remain the main thrust of Mistal’s philosophy.
Our customers are discerning people who demand only the very highest standards and we are proud to say we strive on every occasion to provide the best. Mistal continually meets this challenge for multiple retail outlets nationwide, monitoring and improving our service to ensure customer loyalty.